ตำแหน่ง Waiter

บริษัท Sai Restaurant Ltd. (Napier, New Zealand)

ที่อยู่บริษัท 205 Emerson Street, Napier South, Napier 4110, New Zealand

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Greet guests at the door and seat them
• Supervise the waiting staff and help with lunch or dinner services
• Serve guests to the restaurant's standards and maintain a comfortable dining environment
• Inform the kitchen and waiting staff of any allergies, food requirements, complaints or changes to orders
• Maintain stock of necessary beverages and condiments at the bar
• Ensure guests stay safe and orderly within the restaurant
• Clean tables and other surfaces, set tables and ensure they're ready for the next guest
• Deal with supplier contracts for stock and inventory
• Train new staff members
• Enforce restaurant standards, etc.

ตำแหน่ง Contact Center Officer

บริษัท Noble Development Public Co., Ltd.

ที่อยู่บริษัท NOBLE Building, 1035 Ploenchit Rd., Lumpini, Pathumwan, Bangkok 10330, Thailand.

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Providing the inbound and outbound customer services to all contact channels such as call-in, call-out, web call, live chat, social media (Line official account, Facebook comment & chat, Instagram), and e-mail etc.
• Making scripts to scope the product information and service for all new campaign.
• Research the competitors nearby for the new launch projects by comparing the strengths and weak points in the price, promotion, location, facilities, unit types, rental & selling yield etc.
• Surveying and mapping the direction for the public transportation, express way, and nearby landmarks. Using Google Drive and Google My Maps together with the PowerPoint.
• Workforce forecasting and management for the upcoming campaigns by scheduling and preparing the manpower.
• Create the record worksheets for the campaign divided into daily, weekly, and monthly reports. Collecting the inbound customer information by record to the POS and the Excel.
• Summarize the campaign records and making the presentation to report the marketing team in the group meeting.
• Calling outbound for the customer satisfaction surveys. Recording in the POS and Excel worksheets. Summary the results to the marketing team.
• Coaching the new contact center agents.
• Preparing the urgent reports by commands and get ready for the abrupt incidence and situation.