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ไทย

พุทธ

31-มีนาคม-2514    อายุ 55ปี

168 Cm    หนัก 62 Kg

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กรุงเทพมหานคร (บางกะปิ, บึงกุ่ม, สะพานสูง)

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โทรศัพท์ , Email
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โปรแกรมเมอร์/วิทยาศาสตร์คอมพิวเตอร์/IT

งานประจำ (Full Time) , งานนอกเวลา (Part Time) , งานอิสระ (Freelance)

Project Manager, IT Manager, Debt Collection

0บาท ขึ้นไป

4 เม.ย. 2566

4 เม.ย. 2566

JobTH.com
ตำแหน่งที่สนใจ
Project Manager, IT Manager, Debt Collection
ประวัติการศึกษาสูงสุด
จบการศึกษาแล้ว ในปี พศ. ไม่ได้ระบุ
ปริญญาโท The university of the Thai Chamber of Commerce
Master of Science
Information Technology Management
3.43
ปริญญาตรี Burapha University
Bachelor of Science
Physics
2.43
ประวัติการทำงาน
0 ปี
ไม่ได้ระบุ
Project Manager – Collection Management Department
Total Access Communication (dtac) PLC.
สามย่าน
สำหรับสมาชิกเท่านั้น

- Fully responsible for end-to-end project management including project definition, approval, project charter, business requirement development, business improvement for strategy projects from Corporate strategy and Telenor group with DIGITAL solution.
- Contributed with in-depth business solution assessment and feasibility. Worked with cross functions for business solution and requirement.
- Budget management of CAPEX & OPEX for ROI optimization. Managed projects portfolio to ensure projects deliver on plan.
- Provided project roadmap, project plan, prioritize plan and resources. Establish project management controls to allow for timely impact analysis and benefits reassessment throughout the program.
- Oversee project standard and platform follows strategic and policy.
- Delivered business process improvement, lean process to eliminate waste friction in process and/or improve the quality of products and services.
- Facilitate and coordinate the execution of project with all relevant parties (e.g. TG, Engineer, Marketing, Customer Service, Finance, Legal, Marcomm i.e.), external partners (SCB, BBL, KTC, TOT, Central Group i.e.) and IT vendor to ensure seamless and successful project delivery to project owner.
- Monitor and drive professional project progress and delivery in terms of timeline, budget, quality and report to management.
มีนาคม 2545  ถึง   มิถุนายน 2551
ERP Product Manager
Hino Computer System (Thailand)
แจ้งวัฒนะ
สำหรับสมาชิกเท่านั้น

- Responsible for ERP product, "Platinum", “BatchMaster”, "Navision" , “Microsoft Dynamic AX” both in systematic extending and developing, implementation, helpdesk, technical support, pre-sales in Financial & Accounting module, Distribution, Manufacturing system.
- Analyze customer’ business requirement and detail design for the ERP system to support customer’s requirement.
- Coding Program with VB6 , VB.net and Crystal report.
- Develop analysis reports using Business Intelligent - OLAP (COGNOS)
- Create and design data warehouse, data mining using SAS tools
- Project organising and controlling in accordance with business plan such as sales, development and implementation.
- To provide effective project management and team leadership to ensure projects are complete with in the time frame.
- To monitor and maintain the project quality and prepare the risk plans to track the progress against the plans.
- To plan, organize, motivate and lead four Teams.
• ERP Sales Section
• ERP Consult Section
• Development Section
• Business Intelligence & Outsource Section
- In addition, taking responsibilities to the headquaters in Hino Motor Sales and Manufacturing and to the Automobile system in Service system, Hire Purchase and Spare parts.
พฤศจิกายน 2542  ถึง   กุมภาพันธ์ 2545
IT Manager
APL Logistics Sves (Thailand) Ltd
คลองเตย
สำหรับสมาชิกเท่านั้น

- Responsible for developments, support, implementation Logistics system from Singapore for organization (Head Office and Branch) and customer, development with Visual Basic 6.0, Crystal Report, COGNOS, Microsoft SQL, support LAN/WAN and Desktop.
- Advise the users and solve the problems of the systems.
- Design and develop MIS reports for Management Team.
- Responsible for design data warehouse, implementation and training for OLAP products to end users.
- Customized SCM applications using Visual Basic 6.0, Access Basic and Crystal Report, coding application enhancements and add-ons as per customer request.
- Supporting and maintaining SQL Sever databases including Configuration, backup, recovery performance tuning, etc.
- Participating in network configuration and in solving hardware configuration problems.

4. FESTO Co., Ltd.
Date : April 1997 - October 1999
Position : Assistant IT Manager

5. Neo-System Co., Ltd.
Date : March 1995 - March 1997
Position : Senior System Analyst

ประวัติการฝึกอบรม
ความสามารถ
ความสามารถทางภาษา

พูด (ดี)   อ่าน (ดี)   เขียน (ดี)

พูด (พอใช้)   อ่าน (พอใช้)   เขียน (พอใช้)

ไทย คำ/นาที    อังกฤษ คำ/นาที

รถยนต์ ,รถจักรยานยนต์ ,

รถยนต์ ,รถจักรยานยนต์ ,

โครงการ / ผลงาน / เกียรติประวัติ / บุคคลอ้างอิง

- Auto Dialer, Worked with a variety of dialing modes(Progressive mode, Predictive mode) for agent debt collection with customer.
- Device Installment, Customers can pay for the machine in the specified period.
- Digital pay, Worked with outsource and BBL for implement cross bank and implement barcode, QR code for easy to pay.
- Dynamic credit limit, Reduce bad debt that occurred due to the current allowance of credit limit is consider as not suitable with customer usage.
- Debt collection device, To display information of debt collection device for Customer Service Agent, Call Center , Collection Tele Agent and Collection Outsource agent to inform both outstanding amount and penalty device amount.
- E-Receipt, Send a receipt to the customer and the Revenue Department via electronic instead of paper.
- Device lock, Work with Samsung, VIVO, OPPO to implement lock device when customer not paid and status suspend.
- Early Suspend 1 way, Encourage customers to pay faster that separate dunning.
- Nill usage policy, Cutting inactive customers both Incoming Call / Outgoing Call and non-payment service to reduce Bad Debt.
- Auto and Extend PTP, Implement system to promise to pay when customer status suspend In order to reduce customer complaints and enable customers to pay faster
- Block buying toppings on “suspend” status, there are some customers who got suspended and still bought a lot of toppings even they cannot use these toppings.
- Change credit limit and CMAX, API to change credit limit and MAX credit when customer buy airtime and device.
- Common IVR and auto PTP, Adjust route for customers that have high risks criteria and having only one counter PTP days for all channels.
- Mobile Banking, Worked with banks include Kbank, SCB, GBS and BBL to implement dtac bill payment via mobile application.
- Mobile Credit Card, Worked with PaySbuy & Kbank to implement dtac PostPaid Bill Payment via mobile credit card application;
- Dtac Postpaid Bill Payment, Worked with Bank & Non-bank partners to implement dtac PostPaid Bill Payment channels;
- Bank payment
Worked with various banks including Kbank, BAY, BBL, KTB, TMB, CIMB, SCB, TBank, UOB, BA, GSB and Cross bank to implement dtac Postpaid Bil Payment via Bank Counter, ATM, Internet Banking, Telephone Banking and Auto-payment.
- Non-bank payment
Worked with various partners including Line Pay, Air Pay, BoonTerm, Counter Service (7-11), CenPay (Central), Big C, Tesco Lotus, Post Office, Line pay, AJ Kios to implement dtac Postpaid Bill Payment via non-bank Counters.
- Recurring Payment Registration via E-Service, a new service for Recurring Payment on website. Worked with BBL for business requirement, solution and implementation.
- New Billing System (Dunning & Payment), a new billing system of Dunning and Payment modules. Worked with Huawei team to develop business requirement, business process improvement, UAT.
- IVR for Credit Limit, Pre-suspension, Hotline, a new service for IVR platform. Prepared business requirement, develop /or revised Call Flow, and to manage project implementation.
- New Debt Portal, to enhance Dunning module to summary information in a few screens.
- Business Intelligence Reports, to develop new Dunning reports on BI.
- Bonus on Payment on Campaign Management System, create a new campaign to reward subscribers who paid on time.
- Special Collection Activities, to enhance Dunning module to revised Collection activities on system.

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