ตำแหน่ง Front Office Manager and Sale - Reservation Manager

บริษัท Aochalong Villa Resort and Spa

ที่อยู่บริษัท ตำบลอ่าฉลอง ภูเก็ต

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Front Office Manager
- Services of reception according to the policy of the management and general
manager
- welcome customers and visitors to the hotel
- is responsible for supervising the operations The front desk went smoothly. and
efficient
- Recruitment and training
- Department budget and control expenses as specified by the hotel
- supervise, check room sales Get the highest price and benefits within the scope
of authority assigned.
- Predict future occupancy levels
- Check the entire system of documentation of the reception.
- Manage issues related to rooms and guests. In order to get comfortable
throughout the stay.
- Supervise and be responsible for the operation of the front desk. according to
the policy of the management
- Executive meeting attendant to present and receive administrative policies
within the reception
- hold a weekly meeting and a brief meeting for the preparation of the reception.
- Track problems when the customer encounters a problem or complain and solve
problems according to the company's policy.
- Go up to inspect the room with the housekeeping department to make it ready
for sale. and meet the standards according to the company's policy
- Employee training to improve work quality and services in accordance with the
Company's policy at all times
- Evaluate the performance of front desk staff
- Be a consultant and solve problems in the performance of employees in the
reception plan to create understanding and to comply with the company's
policy.
- Coordinate with different departments and management to achieve their goals
quickly and clearly under the rules of various departments and of the
management
- Report and accept jobs directly to the general manager.
- perform other additional tasks as received from the commander to be assigned
Sale and Reservation Manager
- Have the knowledge of the entire reservation process based on the hotel's selfservice system.
- Responsible for hotels and internal reservations, reservations - links to the most
western world.
- Arrangement of replies, sort-out of mail, telexes, faxes, verified cables. by
department manager
- Employee rations for reservations on the day of the event
- Bookings booked once every day reviewed.
- Review every day the reports come.
- Responsible for the preparation of forecasts.
- Responsible for staff training
- Responsible for the implementation of policies and procedures
- Responsible for recording trips to dealers at special prices both in the system and
in contact files.
- Liaise with the sales department for the stay. Analyze the reserve price
- Identify upper production accounts, ensure proper acknowledgment by
reservations.
- Responsible for producing various reports and providing them to each
department involved.
- Track phone calls, appearance and performance of daily employee bookings.
- Ensure special deal for many repeat and VIP guests.
- Check out the blog rooms for longer stays. Suites and Special Group Requests
- control of booking group
- Maintain friendly relations with commercial customers.
- Pay attention to office managers when changing RAM usage status. and
prepare for necessary action
- Responsible for the work schedule
- Responsible for keeping the position loaded and organized at all times.

ตำแหน่ง Resort Manager

บริษัท Resto Sea Resort

ที่อยู่บริษัท ตำบลบ้านกรูด อำเภอบางสะพาน จังหวัดประจวบคีรีขันธ์

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Room Management
- Support guest Check In / Check Out and receive money from guest.
- Manage the recruitment of new employees in various positions.
- Manage and control the cost of all equipment for property renovate.
- Manage and control the cost of equipment for guest rooms.
- Manage and control the cost of food for employees.
- Manage and control the cost of food and beverage for guest.
- Coordinate with the marketing agency of the tour company.
- Coordinate with the internal and external departments of the hotel.
- Provide necessary tools and materials to employees and teams.
- Take care of maintenance of the damaged parts to normal conditions.
- Take care of the landscape around buildings and places to look good and clean.
- Create a design template to store room history.
- Create a design template to keep a record of the day.
- Create a daily report template.
- Management and configuration in OTA system
- Report summary of receipts. And monthly expenses. To the central
- Make a report on the daily use of the room. And updates are up to date.
- Provide advice to employees in case of problems both work and personal.

สถาบัน The American Information System Training Center

หลักสูตร Certificate Advanced Network Configuration Design and Management

สถาบัน PINTHONG Group Management and Consultants Co., LTD.

หลักสูตร Certificate Occupational Health and Safety