ตำแหน่ง Planner

บริษัท AMD (Thailand) Co., Ltd.

ที่อยู่บริษัท แจ้งวัฒนะ นนทบุรี

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
In charge of plan and control the IC assembly
production which including the inventory
control. Manage and problem solving for
unplanned production. Report and arrange the
meeting to clarify the problem. Operate the
system AIMS by coordinate to head quarter in
USA. and report for the error and system
checking the result of AIMS system operation
control. Checking, verifying and solving all
problem in inventory control

ตำแหน่ง ผู้ช่วยผู้จัดการทั่วไป

บริษัท System Pointer Co., Ltd.

ที่อยู่บริษัท ช่องนนทรี กรุงเทพฯ

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
To assist the general manager in all functions
of accounting, documentation, purchasing,
marketing and sales. Create and develop the
CD organization program. Website design,
graphic design and database control. Sale and
marking the products of computer accessories,
metal sheet control. Sale in order to increase
sales volumes to the company. Tracking the
customers order to follow up the debt and
report in term of accounting to maintain the
profit and revenue.

ตำแหน่ง Inbound Call Center

บริษัท Data Com Co., Ltd.

ที่อยู่บริษัท สาทร

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Inbound Call Center at Data Com Co., Ltd.
the subsidy company from Microsoft
(Thailand) Co., Ltd. To solve the problem for
all calls from customers in terms of users of
Microsoft products. Help to clarify and
understanding for the product knowledge to
create the attitude of using the Microsoft
program to bring the customer satisfactio

ประสบการณ์ทำงานอื่นๆ
Contact Center Manager
January 2005 to May 2018: Power Plus Marketing
Services Co., Ltd., Ngamwongwan
• Hiring, training, coaching, and leading
25+call center agents in both of Inbound Calls
and Outbound Calls as they provide support
for customers, and managing staff to handle
customer service issues.
• Accountable for development of KPI's and
service efficiency
• Answering call center agents’ questions,
guiding them through difficult calls or issues,
diffusing angry customers, or handling issues
that cannot be fielded by them
• Ensuring staff members are achieving desired
service levels and taking corrective action, as
needed
• Building strong teamwork and staff
engagement
• Preparing reports and analyzing call center
data to improve processes, ensure resources
are properly allocated, and maximize
efficiency and customer satisfactio