ตำแหน่ง Retention Sales Executive (Senior English Skills)

บริษัท Aetna Health Insurance (Thailand) PCL

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Responding to telephone calls and emails from existing Aetna customers regarding policy benefits and preferred payment options
• Managing and leading English Skill Team to improve processes and performance in order to achieve sale target
• Retaining Aetna members through recommendation with the most appropriate options, from providing quotes and ensuring the renewal process is at no operational risk
• Working to specific daily targets and to meet the standard of Department, ensuring that a quality service to our customers is best delivered
• Accurately maintaining and updating all computerized systems and paper-based records
• Identifying sales opportunities i.e., benefit increment / cross selling to enhance the customer’s choices

ตำแหน่ง Guest Service Agent

บริษัท Dusit Thani Bangkok

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Providing an unexpected service in order to meet guests’ satisfaction and needs
• Using upselling techniques to sell expensive rooms and also to promote other hotel services
• Resolving guest problems quickly, efficiently and courteously
• Reviewing all reports generated by all the sections, included night reports
• Maintaining coordination and good communication with other departments of the hotel
• Conducting the meeting with other departments for sharing the updated progress in the hotel