ตำแหน่ง Procurement Associate APAC

บริษัท Roche Services and Solutions Company

ที่อยู่บริษัท Malaysia

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
JOB DESCRIPTION
 Execute the day-to-day activities according to the highest standards of financial control,
compliance and best practice. Ensure quality and accurate delivery of services within agreed key
performance indicators (KPIs) and as defined in the Service Level Agreement (SLA) and SOPs of
the respective business sub-process.
 Follow the instructions of the Team Lead and Managers regarding the daily work
coordination.
 Develop knowledge and capability to raise competence to expected levels to meet current
and future business needs.
 Contribute process and technical expertise to process improvement
initiatives.
 Support on assigned projects or program

ตำแหน่ง Business Process Specialist(APAC)

บริษัท AIGss

ที่อยู่บริษัท Malaysia

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
JOB DESCRIPTION
 Performs business processing transactions which require screening and encoding of data fields.
 Performs non-routine analysis and independent judgment in the application of business rules.
 Communicating with customers to provide further additional information regarding products or
services.
 Following up with the organization’s clients or customers to ensure that their requests are
accurately provisioned and issues are sufficiently resolved.
 Preparing reports providing the detailed information regarding personal customer information,
unresolved matters, action taken, and any relevant comments or notes.
 Collecting the required information regarding matters or complaints that require further
attention.
 Maintaining records of all transactions and interactions made with customers.
 Data validating and entry of customer proposal, applications and transactions into specific line
of business policy processing system.
 Ensure processing turnaround time for policy application/transaction processing, submission(s)
tracking is adhered to.
 Performs data entry and validation for the different types of Claim/Underwriting documents for
various Lines of Business (LOBs)
 Able to identify and process various documents types that needs to be captured. Example:
Claims Forms and Claim Documents.
 Compile, sort and verify the accuracy of data to be entered such as Client’s Information, Claim
Details, Policy Number and Document Type
 Review and make necessary corrections to the data entered in the system
 Review of the data entered and the classification of documents to ensure the highest level of
accuracy.
 Able to identify and process various documents types that needs to be captured. Example:
Claims Forms/Documents and Underwriting Forms/ Documents.