ตำแหน่ง Director of IT

บริษัท Four Seasons Resort Chiang Mai & Four Seasons Tented Camp Golden Triangle

ที่อยู่บริษัท 502 MOO 1 MAE RIM SAMOENG OLD ROAD Amphoe Mae Rim, Chiang Mai 50180

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Followed Four Seasons Corporate guidance to change new email platform from Lotusnotes to
Microsoft Office 365 for 2 hotels
• Implemented new security tools 2020 such as Trend Micro antivirus, Global Protect (FS VPN)
and ForcePoint DLP Scan credit card number for 2 hotels
• Microsoft Teams group, channel and meeting configuration for 2 hotels
• FS LAN Standardization including hardware & software inventory
• Network switches relocation patch panel install and label including reports
• IT budget 2020 Global Programs – Hotel IT Budget
• Service Now FS helpdesk system worldwide daily support
• Manage xPossible internet system follow FS standard and guest requirements
• 2 ISP Internet AIS and 3BB 120Mb Guest & Office including failover backup
• Cost saving in Opera PMS system 8% discount for 2 years 40,000 baht
• Cost saving in 2 ISP internet 70% discount until end of year 70,000 baht
• Cost saving in Ruckus wireless controller extend license 3 months 30,000 baht
• Cost saving in Ricoh print/scan/copy machine 50% discount 30,000 baht
• Cost saving in Telephone system maintenance 30% discount 66,000 baht
• Cost saving in IT procurement and get the best price and benefits for hotel
• Create backup AP Wi-Fi internet access for the guest in the villa and residence
• Daily network switches & AP status checking and record in paper worksheet
• Daily all systems interface status checking and record in paper worksheet
• Daily backup job status checking and record in paper worksheet
• Weekly Microsoft updates, patch management updates and asset inventory
• Monthly and Quarterly preventive maintenance for servers & equipment
• Trustwave IVS/EVS/VVA vulnerability scan monthly, quarterly compliance
• 3 Servers Windows Server 2008 and 7 Computers Windows 7 replaced with Windows Server
2012 and Windows 10 as per PCI compliance
• Opera and Micros system patching and hardening as per PCI compliance
• Achieved PCI compliance & certificate for this year 2020
• Provided IT support 24x7 for hotel operations and guest experienced

ตำแหน่ง IT Manager

บริษัท Renaissance Pattaya Resort & Spa

ที่อยู่บริษัท 9/9 Moo 3, Na Jomtien, Sattahip, Pattaya City, Sattahip District, 20250

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Handover from previous IT Manager
• Manage and Maintain 12 Windows 2008/2012/2016 Servers, Micros Symphony & CAPS, Opera
PMS, DataGuard, OXI, Interface, Sun System, File & Print, Eagle, AD, CheckSCM, Saflok and
Trend Micro Antivirus
• Asset Inventory Hardware Server, Desktop, Laptop, Printer, Micros Machine, UPS and Printer,
including Fortinet Firewall, Ruckus Wireless Controller, AP and Network Switch
• Inventory Software Microsoft Windows 2008/2012/2016 Server, Windows 10 Professional,
Office 2016, Opera, Micros, Sun, CheckSCM, Eagle, Veritas Backup Exec, Adobe software and
Marriott Standard applications.
• Developing and maintains effective working with IT, Operations and Management team.
• To ensure following Marriott IT policy and standard and keep tracking daily basis.
• Maintain, troubleshoot and administrator the use of hotel network and wireless network, micros
workstation, computer and peripheral equipment
• Make sure all IT related following brand standard included improving.
• Understanding and ability preparation Budget and Capex.
• Able to goal settings and action planning with the Team.
• Providing knowledge base to staff it helping trouble shooting when requirements guest.
• Ability to communicate effectively and to apply problem-solving skill
• Dtac mobile signal improved Guest&BOH area for better signal free of charge
• Working together with InterTouch on Marriott Global Property Network Standard (GPNS) to
achieve a consistent and distinctive services for high-speed internet access offerings to
customer and due date end of Q1 2020
• Marriott Mobile Access Key to guest room project planning on year 2020

ตำแหน่ง IT Manager

บริษัท The Okura Prestige Bangkok Hotel

ที่อยู่บริษัท 57 Witthayu Rd, Lumphini, Pathum Wan District, Bangkok 10330

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Handover from previous IT Manager
• Changed new company name project from the owner co-working with hotel operation team and
the result was good
• AIS Mobile signal improved on guest floor for better signal in guest rooms free of charges from
negotiation (Cost saving more than 100,000)
• KPMG IT Audit remediation action completed from the audit point period previous IT Manager
- Server room door lock by keycard equipment bought since 2014 but not install yet then make
in done with engineering staff no installation fee
- CCTV relocation from Engineering area to Server room cost saving 15,000
• True return telephone system back to TOT on October last year but TOT don’t know about True
knowledge and no equipment to support then negotiation with TOT to run new telephone line
including installation, equipment and cutover free of charge (Cost saving more than 100,000)
• Re-configuration hotel telephone backup line from True made it corrected before when main
telephone down other cannot call backup line because it was wrong setup since hotel opening
• Good result for IT Budget & Capex planning for year 2018 from the owner
• Manage xPossible internet system for 500 concurrent users for 240 guest rooms, meeting
rooms and public areas
• 1 ISP in the hotel main internet is True internet 250Mb and backup with Symphony internet
50Mb no down time
• Provide internet level one support to hotel operation, front office and engineering staff can
assistant the guest at the first stage
• Planning to get free WiFi hotspot from the vendor for support the guest in case the guest
cannot access hotel WiFi internet
• Cost saving 10,000 per month from TrueVisions and get the best solution for the hotel
• Cost saving 100,000 per year from Micros software license terminated the number of license
overlooked no one checking since hotel opening
• Cost saving 5,000 from True adjust payment due to True telephone line setup line forward but
can call out came up with billing after investigation and testing the result show system
malfunction True accepted for this mistake
• Daily all systems interface status checking and record in paper worksheet
• Daily backup job status checking and record in paper work sheet
• Monthly and Quarterly preventive maintenance for servers & equipment
• Provided IT support 24x7 for hotel operations and guest experienced