ตำแหน่ง Inbound customer service office

บริษัท Sinokor Merchant

ที่อยู่บริษัท อาคารสาทรธานี 2 ชั้น 10 ถนน สาทรเหนือ แขวง สีลม เขตบางรัก กรุงเทพ ฯ 10110

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Work Experiences
2018-2020 Customer service inbound officer (Marketing) (SINOKOR MERCHANT MARINE (THAILAND) CO.,LTD.
-Coordinate with customer/third party/other department for smooth practice Lifting report: Consolidate lifting.
monthly / yearly lifting report by summarize actual discharging for each month / year.
- Update service to customer/inbound team
- coordinate with POL/HQ for correct info to customer Checking booking status or space for customer.
respond to requirement from customer and update to customer. checking discrepancy info with POL and update to customer.
-Update any adjustment of rule / cost to customer/inbound team
Issue letter notice for any change of rule / expense and send to all customer/inbound team (Co with marketing sale team).
Update service new / terminate to customer/inbound team by letter
The politant rive condo 15 Fl., soi Nonthaburi 15, Sanambinnum rd. Bang Kraso, Mueang
Nonthaburi, Nonthaburi 11000

-respond all requirements from customer under scope
-Handle for special case request from customer
COD/ROB check possibility and cost then inform consignee co with seal inbound.
Shipback case by checking with customer and request letter confirmation
Request free time demurrage and detention , Plug free / HQ when require from Consignee.
-Check DG acceptance
Check DG acceptance from DG warehouse or website and advise POL when they checking.
-Check possibility to discharge special cargo (OOG)
Check terminal for possibility to discharge OOG cargo by sending photo and dimension for checking.
-Confirm payment
Help a/c check payment for soc term/condition to settle payment.
-Check and help customers about Consolidate cargo Check cargo with warehouse can accept or not.
Make the latter delay notice with all customers.
Solving and helping matters about this rate.
Help customer if can’t clarence cargo ETC.
2015-2017 Inbound Documentation Officer (SINOKOR MERCHANT MARINE (THAILAND) CO.,LTD.) - Notify import product with consignee or responsible person for import
- Open RCN in case we owner the ship
- Closing manifest , inward container and send M-Man to the customs department in case we are not a boat owner ship, but in case we owner the ship we are open RCN send to other line join us , close , clis container, vsed, saoper, actual Date ,to the customs department.
- contact port loading about the rate and send invoice to customers
- Prepare D/O and check the details of Right D/O to release to the customer.
- Check Demurrage & Detention and calculate it for the customer.
- Check the Deposit container and return the deposit charge with customer
- recheck and answer question deposit