ประวัติการทำงาน

ประสบการณ์ทำงานทั้งหมด 3 ปี

กรกฎาคม 2560 ถึง กุมภาพันธ์ 2563

ตำแหน่ง Assistant General Manager

บริษัท บริษัท สามมิตร สมาร์ท โมบิลลิตี้ จำกัด

ที่อยู่บริษัท บางแค กรุงเทพฯ

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Jobs Responsibilities:
Fleet Management
Smart driver recruitment management
Transportation Management Center (TMC)
Helpdesk & Call Center Management
Planning & Implementation IT Infrastructure & Network System project
Web sell
Fleet Management
HR Management (D-Work)
Management Installation IoT, IoV, CCTV, GPS devices on car project
Onboard Driver & Onboard Passenger application
Jobs dispatcher Management
Implement Call center system Mobile Virtual Private Brach Exchange (VPBX) system project.
Server, Storage, Network Equipment installation & Configuration.
Organize & provide training (Hard & Soft) skill, E-Learning program to operation team.
Implement & Maintain ISO: 9001:2015 (Quality Management Representative (QMR)
Join project& activities with Smart City Alliance DEPA (Digital Economy Promotion Agency)
Cooperation with Vender.
Key success
ISO9001:2015 Certified (Year 2018)
SME Startup Award (Year 2019)

กรกฎาคม 2559 ถึง มิถุนายน 2560

ตำแหน่ง Service Operation Manager

บริษัท GD Automatic Doors Co., Ltd.

ที่อยู่บริษัท ประเวศ กรุงเทพฯ

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Jobs Responsibilities:
Service center management (Bangkok, Chiengmai, Nakornsawan, Khonken, Suratthani, Phuket, Hadyai)
Installation project, Field & Preventive Service management.
Call Center Management
Forecast spare part inventory management.
Organize & Provide training (Hard & Soft) skill to service team.
Cooperation with Vender.
Key success
Maintain service revenue on target 2015

เมษายน 2557 ถึง มิถุนายน 2559

ตำแหน่ง Service Manager

บริษัท Canon Marketing (Thailand) Co., Ltd.

ที่อยู่บริษัท สาทร กรุงเทพฯ

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Jobs Responsibilities:
Migration Océ & Canon Professional printing product service team.
Service center management (Prathumtani,Phetkasem, Bangna, Bangkhen, Chonburi)
Make & Control service budget plan on year 2013-2015.
Installation project, Field Service management.
Call Center management.
Forecast spare part inventory on car stock & part center room management.
Organize & Provide training (Hard & Soft) skill to service team.
Cooperation with Canon Singapore for product problem escalation, exchange knowledge skill and share
information.
Design service flow & process change from AS400 to A-Fusion (AXEPTA) system used on computer and
mobile devices application.
Key success
Achieve service KPI target on year 2013, 2015.
Maintain customer revenues contract more than 95% on year 2013, 2015.
Implement & Go life A-Fusion system on service part.

ประสบการณ์ทำงานอื่นๆ
Chubb (Thailand) Limited. (April2011-April2012)
Position: Service Manager (Electronics Securities Department)
Jobs Responsibilities:
Installation project, field on site & maintenance service management.
Central monitoring system room (CMS.) management Team.
Engineer and technical support team management.
Forecast stock spare part management.
Provide Technical training (Hard & Soft) skill planning.
Key success
Handle service and installation project banking account:
- United Oversea Bank PLC. 169 branches.
- Standard Charter Bank PLC. 34 branches.Chakrit Utairat Resume and Profile 3/6
- Krugthai Bank PLC. 34 branches.
- Bank for Agriculture and Agricultural Cooperatives. 800 branches.
Project implementation service desk plus version 8.0 software recorder Customer databases on incident,
maintenance service history compliant with service level agreement.
Maintain maintenance project (MA) contract achieve sale target value 15 million baht on year 2011.
Benefit
Base Salary 65,000 Baht
Car allowance 7,500 Baht
KPI Incentive 3,500 Baht
Bonus 2 Month
Health insurance
Brother Commercial (Thailand) Limited. (June2010 April2011)
Position: Service Center Manager (Customer Service Department)
Jobs Responsibilities:
Service Center System Management (Bangkok, Chiangmai, Khonkaen, Rayong).
Installation project, field on site & maintenance service management.
Forecast Stock spare part management.
Stock spare part management.
Authorized Service Center Claim Process management
Organize & Provide training (Hard & Soft) skill to service team and 150 authorize service centers.
Key success
Handle service and installation project Siam Commercial Bank PLC. 900 Branches.
Project implementation VPN network speed 6 Mbps between head office BKK. With Chiangmai, Khonkaen,
Rayong branches used customer database center.
Create technical support call tracking report by daily, weekly, monthly.
Siam Commercial Bank PLC. Project implementation multi-function printer replacement 2,500 unit.
Make claim spare part process between Brother Service centers with Authorized service center complete jobs in
3-day period.
Benefit
Base Salary 60,000 Baht
Health insurance
Xylogics Services Co., Ltd. (April2006 May2010)
Position: Service Manager (IT Outsourcing Service Department)
Jobs Responsibilities:
IT assessment, IT outsourcing, Installation hardware &Software project Management.
Call Center management.
Cooperation with vender and sub contract for implement special project.
Organize & Provide training (Hard & Soft) skill to service team.
Key success
Project implementation service desk plus version 7.0 software recorder customer databases on incident,
maintenance service history compliant with service level agreement and ITIL standard.
Handle Project ATM Service & installation Siam Commercial Bank, Bank for Agriculture and Agricultural
Cooperatives, Krung Thai Bank. This project Control Data Co., Ltd. Assignment to company with in sub
contactor.
Project Ministry of Interior Installation Server and network equipment integrated control CCTV 101 site on
Southern Thailand Province (Yala, Narathiwas, Pattanee, Songkla, and Stoon).
Project Ministry of Interior Installation network & electric cabling in door data center room 101 site on
Southern Thailand Province (Yala, Narathiwas, Pattanee, Songkla, Stoon).
Organize Microsoft and Network technical product training course to engineers.
Benefit
Base Salary 53,000 Baht
Car Allowance 3,000 Baht
Health insurance Chakrit Utairat Resume and Profile 4/6
A&L Computer Co., Ltd. (April2004 - April2006)
Position: Customer Service
Manager (RMA Department)
Jobs Responsibilities:
Service Center system management (Bangkok, Korat, Hatyai)
Cooperation claim process with local and oversea vender (ECS, Gigabyte, ASUS, Microsoft, Western Digital,
Maxtor, Creative, Apacer, etc.).
Stock spare part system & Claim process management.
Call center management.
Design & Implement ERP Software RMA department.
Cooperation with oversea vender manufacture.
Key success
Reprocess RMA internal service department process return good material to customer and vender period 1-3
day.
Create service department flow chart & process before implementation and go life AXAPTA software.
Benefit
Base Salary 45,000 Baht
Health insurance
Mission Assembly Line Co., Ltd. (May2002 April2004)
Position: Operation Manager
Jobs Responsibilities:
Quality management representative Control ISO9001:2000, ISO14001.
Control computer production under standard TISI 1956-2542, TISI 1561-2542
Member of Computer Local Brand NECTEC Group.
Purchase, Production, Stock, Field, and Installation Project Service management.
Forecast spare part inventory management.
Key success
Management & Maintain ISO9001:2000, ISO14001 certification.
Certificate Mission Computer brand from Thailand Standard Institute on TISI 1956-2542 standard.
(Electromagnetic Compatibility on Telecommunications)
Certificate Mission Computer brand from Thailand Standard Institute on TISI 1561-2542 standard. (Computer
and equipment safety standard)
Certificate Mission Computer brand UL standard from UL Hong Kong Lab.
Organize & Provide training (Hard & Soft) skill to service team.
Benefit
Base Salary 38,000 Baht
Health insurance

PC Resource Co., Ltd. (April 2000 April2002)
Position: Branch Business Development Manager
Jobs Responsibilities:
Management 14 Brach sale & service center office in Bangkok Area.
Quality Management Representative Control ISO9001:2000.
Control computer production under standard TISI 1956-2542.
Member of Computer Local Brand NECTEC Group and Maintain Position Financial Director.
For8ecast Stock inventory in head office management.
Cooperation with NEC, HP and all sub-contractor give record spare part inventory management.
Organize product knowledge training course between venders with staff.
Key success
Project implementation ISO9001:2000 standard certification within 4 months.
Certificate Final Computer brand from Thailand Standard Institute on TISI 1956-2542 standard.
(Electromagnetic Compatibility on Telecommunications)
Organize product knowledge between venders with staff, result after staff can trouble shooting, resolving, and
fixing product used shot period time.
Benefit
Base Salary 32,000 Baht Chakrit Utairat Resume and Profile 5/6
SCT Computer Co., Ltd. (April1993 April2000)
Position : Technical Support Manager
Jobs Responsibilities:
Management Compaq, AST, HP, Fujitsu, NEC authorized service center 10 Branches in Bangkok 2 branches
and province8 branches in Thailand.
Management field Service & Service Center Repair Computer Brand IBM, AST, COMPAQ, HP
Repair PC, Notebook, Printer, Monitor product Management.
Management computer rent project management on customer province.
Contact, coordinator, to oversee customer Petroleum Authority of Thailand and Thai Oil Co., Ltd.
Coordinator IT outsourcing with technician and engineer work job on site at Petroleum Authority of Thailand
and Thai Oil Co., Ltd.
Forecast stock inventory part center room management.
Cooperation with vender work on project. (AST, Compaq, IBM, HP, NEC, Epson, Fujitsu and all
subcontractor)
Key success
Repair & close jobs service center within 3-7 day on target.
Handling computer rental project at Petroleum Authority of Thailand and Thai Oil Co., Ltd.
Bidding rental computer to end user after contract expire achieve on target.
Benefit
Base Salary 28,000 Baht
International Cosmetics Co., Ltd. (May1990 - April1991)
Position: Technical Support (Diploma Degree)
Jobs Responsibilities:
Installation, Maintenance, Field service repair TV, Video, Stereo, Computer & Facsimile System Samsung
Brand.
Key success
Knowledge technical in-depth Samsung product.
Measurement failure rate Samsung product, Modify some equipment part on main PCB on product defective
from Korea manufacture recommendations.
Field on site service repair and fixing product experience.
Benefit
Base Salary 5,500 Baht