ตำแหน่ง Ground operation​ senior controll.officer

บริษัท การบินไทยจำกัดมหาชน

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
I work as a Ground operation senior control officer for 2 years
-Coordinated and documented 1,111 logistic activities with 4400
Man-hours leading to the successful transportation of 8,100 personel
and over 1,000,000 LBS of cargo
-Planned and coordinated logistics and movement of over &100
million worth of aviation company assets.
-Acts as an interface among flight crew members aircraft / catering/
Cargo / Ground staff officer / maintenance / pilot /
fueling departments to supply essential information
-Assisted with aircraft and equipment transport and movement
-Monitored the arrival,parking,refueling,loading and departure of all aircraft
-Communicated with pilots and Air traffic control via radio on a daily
Basic.
-Communicate with leadership group on
departures,arrivals,delays.aircraft and airfield status:provide specific
information relating to amount of down time expected
-Created controlled and scheduled flight Arrival and departure for
handling customer airlines and lists for ground transportation purposes
-Able to use multiple applications such as MS-OFFICE,AMADEUS,
E-TELETYPE and COOPERATE MAIL .
I work as a Customer Service Agent at Thai Airways
- Over 12 years professional experience with the public personal and persuasive in communicating creatively with thousands of customers from all cultures and economic levels
- proven skill in persevering to solve customers’ problems
-Self- motivated and confident in making independent decisions
-Successfully up sold customers on promotional upgrade services
-Able to efficiently navigate through multiple data entry systems and other relevant applications, tools and resources while speaking with customers
-Professionally answered a high volume of call types as assigned. Effectively scheduled service appointments for current customers in a proficient and courteous
-Trained temp and new staff members on standard check-in procedures
-Clarifying and assessing customer needs such as seats, meals, baggage policy ,ROP , minimum connecting time, visa information for each country
-Very well organized and able to meet deadlines.
-Efficiently and carefully work under the pressure and also in a
rush hour.
-Efficiently coordinate with internal and external departments such as TG lost and found department, immigration bureaucracy, TG inspector team, Louise tavern days room, AOT and etc.

สถาบัน Thai airways

หลักสูตร Dangerous goods regulations category9 21

สถาบัน Thai airways

หลักสูตร Basic load control

สถาบัน Thai airways

หลักสูตร Passenger Ground Service