ตำแหน่ง Guest Service Manager

บริษัท Oceanfront Beach Resort & Spa

ที่อยู่บริษัท 320/2 ถนน พระบารมี Pa Tong, Kathu District, Phuket 83150

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities etc.
• To develop a close and harmonious working relationship with housekeeping and all hotel departments.
• To anticipate guest needs and handle guest inquiries in a helpful and attentive manner.
• To ensure Front Desk is clean and tidy at all times.
• To monitor daily arrivals ensuring all requests are carried out wherever possible and all realistic expectations are met and ensure all reservations are honored.
• To handle reservation calls after hours, ensuring guest needs are met, in a helpful efficient manner, input into the system as per procedure.
• To carry out requests as directed by hotel management.

ตำแหน่ง Front Office Manager

บริษัท Alpina Phuket Nalina Resort & Spa

ที่อยู่บริษัท Kade Kwan Rd, Karon, Mueang Phuket District, Phuket 83100

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Monitor daily operations.
• Make sure your receptionists on the front desk are well-trained
• Friendly and offer a warm welcome and speedy, efficient check-in and check-out service for guests.
• Ensuring the front desk provides a professional and friendly service for customers
• Dealing with customers, including handling complaints
• Resolves guest problems quickly, efficiently, and courteously.
• Conducts regularly scheduled meetings of front office personnel.
• Evaluates the job performance if each front office employee.
• Maintains working relationships and communicates with all departments.
• Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.
• Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.

ตำแหน่ง Front Office Manager

บริษัท Centara Seaview Resort Khao Lak

ที่อยู่บริษัท 18/1 Moo 7 Nang Thong Beach Khao Lak, Phang-nga 82220

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Observance of the set standards
• Observance of the financial settings (especially rate policy, special agreements etc.)
• Observance of all safety regulations of the hotel
• Holding of department meetings on a regular basis
• Appropriate handling of the complete data processing equipment in the department
• Training and promotion measures
• Overall instruction of the employees
• To ensure that the hotel rules are observed and that all uniform regulations are observed by employees
• Always looks for ways for the improvement of the organization of the Front Office and makes suggestions accordingly