ตำแหน่ง Front Office Manager

บริษัท Best Western Plus Nexen Pattaya

ที่อยู่บริษัท พัทยา

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Pre-Opening Team
- Review all signage for Front Office and monitor installation
- Develop VIP P&P and GM's welcome card
- Review service contracts for all communication systems and installations system, TV channels,
music background at lobby and restaurant
- Review design for front desk in lobby area and monitor installation
- Establish room configuration, room type, layout and distribute
-Review market mix and related expenses Budget for Rooms Division
- Review Global QA manual from a Rooms Division perspective and ensure compliance
- Preparing of Front office FF&E and OES
- Float Schedule, systems, cash handling & remittance
- VIPs, Commercial Account, regular guest & group check-in and set up standards
- Design all forms, formats and reports (folio, registration card, messages, luggage tags, deposit
slips, compendium etc.)
-Defect check at Lobby, Guest room and public area
- Conduct Interviews and select applicants for FO team
-Training Plan for Rank & File
-Prepare Competitors Comp Set deal with another hotel
-Contact and report to immigration
-Create LSOP
-Coordinate with E-commerce and help to focus
-Reply and review guest questionnaire
-Coordinate and focus RSVN role

ตำแหน่ง Front Office Manager

บริษัท Oakwood Hotel Journey Hub Pattaya

ที่อยู่บริษัท พัทยา

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
-Pre-Opening Team
- Review all signage for Front Office and monitor installation
- Develop VIP P&P and GM's welcome card
- Set up Job description for front office coordinate with concern department
- Establish room configuration, room type, layout and distribute
- Review market mix and related expenses Budget for Rooms Division
- Review Global QA manual from a Rooms Division perspective and ensure compliance
- Float Schedule, systems, cash handling & remittance
- VIPs, Commercial Account, regular guest & group check-in and set up standards
- Design all forms, formats and reports (folio, registration card, messages, luggage tags, deposit
slips, compendium etc.)
-Defect check at Lobby, Guest room and public area
- Conduct Interviews and select applicants for FO team
-Training Plan for Rank & File
-Prepare Competitors Comp Set deal with another hotel
-Contact and report to immigration
-Create LSOP
-In charge instead of HKM and focus ENG team

ตำแหน่ง Front Office Manager

บริษัท Travelodge Hotel Pattaya

ที่อยู่บริษัท พัทยา

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
-Trains, cross –trains, and retrains all front office personnel
-Maintains working relationships and communicates with all departments.
-Maintains master key control
-Maintains working relationships and communicates with all departments
-Works within the allocated budget for the front office
-Monitor high balance guest and take appropriate action
-Prepare revenue and occupancy forecasting
-Create LSOP
-Create upselling program
-Create VIP& Royalty program
-Monitor all V.I.P 's special guests and requests
-Coordinate with HK & ENG for room care program (Room maintenance)
-Inspection room
-Assign room 3-day advance
-Reviews and completes credit limit report.
-Review Front office log book and all guest feedback from guest questionnaire
-Resolves guest problems quickly, efficiently, and courteously

สถาบัน Hilton Pattaya

หลักสูตร CPR

สถาบัน Best Western Plus Nexen

หลักสูตร Train the Trainer

สถาบัน Hilton Pattaya

หลักสูตร Amadeus Training at Amadeus Southeast Asia Company