ตำแหน่ง IT Support

บริษัท ADD IN Bussiness

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Service Maintenance Computer and Server
- setting up computer workstations, including peripheral devices.
- dealing with technical questions from users
- optimizing the performance of hardware and software
- installing and configuring software and its functions

ตำแหน่ง T&Tomorow IT Support (Onsite)

บริษัท T&Tomorow IT Support (Onsite)

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Service Maintenance Computer and Server
- setting up computer workstations, including peripheral
devices.
- dealing with technical questions from users
- optimizing the performance of hardware and software
- installing and configuring software and its functions

ตำแหน่ง Security Supervisor Data center (IBM)

บริษัท Guardforce Co., Ltd

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Supporting IBM Thailand Security Control Center
including physical security, emergency planning,
information protection, and incident management; manage
to protect people, property, and information. The physical
security element ensures a safe and secure environment
for IBM people and property through several measures.
- CAS Operator
Manage and control data of IBM’s employee/ contractor in
CAS system (Badge issuance, Renewal Contract, Resign).
Access control for IBM’s premises, generate report of
Alarm History, Badge History. Monitoring to Perimeter door/
Door held/ Emergency Door/ Panic Alarm including CCTV

ประสบการณ์ทำงานอื่นๆ
professional-one IT Servicedesk (POS) (IBM)
July 2019 – Now
- Responds to customer technical problems/issues related to hardware
and networking via phone/email/chat, and remote diagnostic
technical support of desktop and portable products
- Receiving incident or request from user.
- Analysis and solve the failure for HW, SW, application, Operation and
Dispatch call to appropriate service partner.
- Incident Support aligned with SLA
- Monitor, check and report daily system performance
- Escalate call which exceed the “Service Level Agreement” criteria