ตำแหน่ง Senior Reservation

บริษัท H.I.S. Tours Co.,Ltd, Bangkok, Thailand

ที่อยู่บริษัท 246 ตึกไทม์สแควชั้น 11-12 ถ.สุขุมวิท คลองเตย วัฒนา กรุงเทพ 10110

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
October 2019 – June 2020
Senior Reservation (Arrangement Department)
H.I.S. Tours Co.,Ltd, Bangkok, Thailand

• Process reservation the hotel through H.I.S. Reservation System, phone and e-mail.
• Collect and analyze reservation data and summarize report.
• Solve the problems and set solution and action plan to team.
• Control hotel’s allotment.
• Negotiate to 3rd party to meet customer satisfaction.
• Verify and Reconcile Billing Supplier.

2017 – 2019
Senior Operation (Arrangement Department)
H.I.S. Tours Co.,Ltd, Bangkok, Thailand

• Customized and facilitated clients' global and domestic travel itineraries.
• Arrange the transportation schedule for Inbound Market.
• Collaborate to the 3rd party for confirmed the reservation.
• Creative/Inspective the tourist program for Inbound Market.
• Verify and Reconcile Billing Supplier.
• Troubleshot problems and resolved them to the satisfaction of customer.

2013 – 2017
Reservation Officer (Arrangement Department)
H.I.S. Tours Co.,Ltd, Bangkok, Thailand

• Book the hotel room for Agents/customer request.
• Process reservation the hotel through H.I.S. Reservation System, phone and e-mail
• Communicate with the hotel and supplier for provide any enquiry.
• Complete the reservation request accurately.
• Negotiate to 3rd party to meet customer satisfaction.
• Prepare the accounting document and deliver to Accounting Department.

ตำแหน่ง Account Executive (AE)

บริษัท MR Premium Product Co.,Ltd, Bangkok, Thailand

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Planning sale ‘s schedule and marketing plans of the company
• Provide prospect/customer with price quotations
• Negotiating with supplier about quantity and price
• Looking for ways to create new revenue streams at every possible opportunity
• Customer service: Feedback, and service mind
• Collect and develop data base of daily sales’ activities

ตำแหน่ง Marketing Officer / Reservation Manager

บริษัท Ranchubus Co.,Ltd, Bangkok, Thailand

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Responsible for communicating and negotiating with company’s suppliers
• Prepared Customer Relationship Management
• Co-ordinate with hotel’s sale for request contact rate with the special price
• Planned and coordinated Company transfer (Set bus schedule)
• Organized marketing plans of the company
• Studying opportunity for launch new package
• Analyzed customer’s behavior
• Updated company website

ประสบการณ์ทำงานอื่นๆ
2012
Escorting
Pacific Premiere Consulting Group –Vancouver, Canada

• Escorted a big group of Thai people who visit to Vancouver and transferred them to YVR Airport
• Guiding VIP customers to travel in Vancouver and Victoria
• Communicated with the staff at the airport to loading all instrument back to
Thailand by unpaid extra charge
• Took care all of them at YVR Airport

2007 – 2011
Reservation and Administration Officer
Ranchubus Co.,Ltd, Bangkok, Thailand

• Responsible for communicating and negotiating with company’s suppliers
• Process reservation through Ranchubus Reservation System, Phone and e-mail
• Managed and administered company operations including reports, scheduling,
and customer service
• Planned tour schedules and tour programs
• Organized marketing plans of the company
• Designed and operated the company’s new web sites and related systems