ตำแหน่ง cashier /จัดซื้อ /Online /Reservation

บริษัท Petchicclub Co.,Ltd ( King Kong Pet Shop)

ที่อยู่บริษัท คานหาม อำเภออุทัย จังหวัดพระนครศรีอยุธยา 13210

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Check pre-order from the websites such as Lazada, Shoppee and Line
• Manage all order requirements from customers and delivery orders
• Coordinate between customers and the Head office
• Process the customers payment by cash, transfer money on mobile Banking and credit cards
• Reservation room for dogs and cats
• Make appointment schedule for cutting cats’ and dogs’ hair
• Pre-order and import products from the partners to spare in the store
• Check product stock from the partners
• Do the daily account report, summary pre-order and send e-mails to the Head office
• Check the cash from the salesperson every day and deposit it at the bank

ตำแหน่ง Visa & operation

บริษัท Go holiday tour

ที่อยู่บริษัท 275/5, 275/6, 275/7 อาคารซี ชั้นที่ 4, ถนนรัชดาภิเษก เขตดินแดง กรุงเทพมหานคร 10400

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Provide the general information to the customers and dealers
• Check and certify the documents for applying visas
• Take care of the phone calls and reply e-mails both in Thai and English
• Follow up the missing documents
• Correspondence to the customers

ตำแหน่ง Visa & Operation

บริษัท VFS Global

ที่อยู่บริษัท Unit 404 and 405, The Plaza 4th Floor, Chamchuri Square Building, ถนน พญาไท เขตปทุมวัน กรุงเทพมหานคร 10330

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Coordinate with the Austria Embassy
• Provide the general information to the customers who apply for the visas
• Check and certify the documents for applying visas
• Take care of the phone calls and reply e-mails both in Thai and English
• Follow up the missing documents
• Correspondence to the customers
• Manage the front office operation
• Do the daily report in any fields of work
• Other tasks by assigning from Assistant Supervisor

ประสบการณ์ทำงานอื่นๆ

January 2013 – June 2013 Big C Supercenter, Rama 4 Branch
Shopping Online Officer

• Check pre-order from e-mails and website
• Manage all order requirements from customers and delivery order
• Coordinate with customers and the Head office
• Process the customer payment by cash, gift vouchers, and credit cards
• Do the daily report and summary pre-order and send e-mails to the Head office

November 2012 – January 2013 Central Marketing Group (CMG)
International Finance Admin (3 months contract)

• Coordinate with other brand’s products in the organization to suppliers and bank
• Serve cash and credit card payment
• Calculate the daily report and monthly report the other brands by SAP program
• Report the document storage with the bank and supplied

August 2012 – October 2012 TOT Public Co., Ltd.
Call Center for the Government (1111)
• Receive the calls from the customers in the crisis situation, dispatch emergency service as the requirement
• Manage and collect information and resolve customer’s concerns
• Take care of the complicated customer complaints patiently
• Provide excellent customer service
• Transfer the customer’s calls to appropriated staff
• Recommend process improvements
• Complete call logs and reports

April 2012 – July 2012 GMM Grammy Public Co., Ltd.
Call Center Officer
• Communicate with the customers on the phone
• Follow up with the frequently calling for customer with busy work schedule
• Sell the range of products and services to both new and existing clients
• Work on high quality appointment selling campaign
• Contact prospective customers and discuss their requirements

June 2010 – March 2012 Carrefour, Rama 4 Branch
Information & Customers Service Officer

• Issue tax invoices and tax refund for the customers
• Solve the customer’s complaints
• Coordinate with the customers and organizations
• Return goods from the customers / other branches
• Withdraw goods from the warehouse
• Check premium products’ stock
• Exchange the goods following the promotions
• Deposit the customers’ belongings
• Do the daily account and financial account
• Do the daily and monthly reports