ตำแหน่ง Customer Service Manager (1 Year)

บริษัท Legend Siam Cultural Theme Park Pattaya

ที่อยู่บริษัท Pattaya

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Primarily reporting, present daily report and overall outstanding performance to General Manager
- Train, supervise and support office staff,
- Ensure timely and accurate customer service, Handle complaints
- Ensuring the customer service provides a professional and friendly service for customers.
- Other responsibilities assigned.

ตำแหน่ง Assistant Front Office Manager

บริษัท K Maison Boutique Hotel Bangkok (28 Rooms key)

ที่อยู่บริษัท Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Primarily reporting to and action for General Manager for Ensures guests have a smooth-running stay at the hotel.
- Coordinate days to day problem solving across the service department such as complaint from guest where require recommendation and making decision with great deal.
- In the absence of General Manager, the Assistant Manager on duty is in charge with authority.
- Responsible for the whole lobby where need to be alert of all time from bubbling activities
- Other responsibilities assigned.

ตำแหน่ง Personal Assistant to Operations Manager and Duty Manager

บริษัท D Varee Mai Khao Beach, Phuket (114 Rooms key)

ที่อยู่บริษัท Phuket Thailand

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Primarily reporting to Front office Manager or Operation Manager. Ensures guests have a smooth-running stay at the hotel.
- Coordinate days to day problem solving across the service department such as complaint from guest where require recommendation and making decision with great deal.
- In the absence of Front Office Manager or operation Manager, the Assistant Manager on duty is in charge with authority.
- Responsible for the whole Hotel where need to be alert of all time from bubbling activities
- Other responsibilities assigned.

ประสบการณ์ทำงานอื่นๆ
01 Dec’16 – 31 Nov’17: Guest Experience Creator Supervisor (1 Year)
Volve Hotel Bangkok Sukhumvit 53, Bangkok (21 Rooms key)
- Integrates and trains employees, providing support for skills development. Staff Training, Team Leading.
- Manages and motivates the Front Office team in order to provide a high standard of service for customers.
- Well developed communication and customer relations skills. Highly organized, results-oriented with the ability to be flexible and work well under pressure.
- Other responsibilities assigned.

19​ July, 2010 - 30 Nov’16: Guest Service Agent (6 Years 4 Months)
Bangkok Hotel Lotus Sukhumvit 33 (Managed by Accor), Bangkok (244 Rooms key)

- Answer telephone calls from guests seeking to give all hotel information and required.
- Greet arriving guests; assign rooms, issue keys, and collect guest payment.
- Provide guests with access to hotel services, to fulfill guest requirement.
- Maintaining a cash drawer, preparing bank deposits and posting charges for items.
- Calculate the guest's final bill and collect payments on guest departure.
- Other responsibilities assigned.

สถาบัน Volve Hotel Bangkok

หลักสูตร ศิลปะการทำกาแฟระดับมืออาชีพ

สถาบัน Accor Hotel

หลักสูตร In grateful recognition of his valuable contribution for supporting

สถาบัน ซีพี เครือเจริญโภคภัณฑ์

หลักสูตร การฝึกประสบการณ์วิชาชีพด้านอุตสาหกรรมอาหาร