ตำแหน่ง Customer service

บริษัท มาสเตอร์ มายนด์ คอนซัลแตนท์ จำกัด

ที่อยู่บริษัท อาคารผุ้โดยสาร ชั้น B สนามบินสุวรรณภูมิ

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
1.Plan the customer service work and coordinate with external customers
2.Manage the customer service documentation efficiently
3.Issue the customer service report and verify the invoices
4.Maintaining documentation pertaining to passenger.
5.Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
6.Strategist and monitoring daily activities of customer service operation.
7.Assisting customer service staff with duties where required.
8.Managing cashier coverage and customer flow to ensure proficient customer service.
9.Investigating and solving customer service complaints.
10.Assisting with development and implementation of service policies, and explaining these to staff and customers.
11.Problem solving as it relates to passenger communications, and finding creative solutions.
12.Ability to work in a multi task, multi-function environment managing priorities effectively.