ตำแหน่ง Assistant Director of Sales & Marketing (Acting Director of Sales & Marketing)

บริษัท Eden Beach Khaolak Resort & Spa

ที่อยู่บริษัท 12/12 Moo.2 Lam Kaen, Thai Mueang District, Phang-nga 82210

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• I am a leader in Sales & Marketing to take care all Sales & Marketing, Reservation and Front Office Department as well as other relate department
• Take care for all market segment and all channel distribution
• To work closely with Managing Director to determine appropriate strategies towards maximize hotel revenue and all operation concerned.
• PR activities and advertising, press release, local media visits, local associations and TAT
• Manages the development of a strategic account plan for the demand generators in the market.
• Determines and develops marketing communication activities.
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
• Attends sales strategy meetings to provide input on weekly and overall sales strategy.
• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
• Serves as hotel authority on sales processes and sales contracts.
• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner.
• Performs other duties, as assigned, to meet business needs.
• Building Successful Relationships
• Develops strong partnerships with local organizations to further increase brand/product awareness.
• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty.
• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
• Leadership
• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.

ตำแหน่ง Cluster Senior Sales Manager, Bangkok Based (Acting Director of Sales)

บริษัท The ASHLEE Hotels, Patong Phuket (3 properties) – The ASHLEE Hotels Group (Formerly Centara Hotels &

ที่อยู่บริษัท 1) 160/36 Phang Muang Sai Kor Road, Soi Nanai Ruamjai (Nanai Soi 8), Patong, Phuket, Thailand 83150 2) 34/50-57 Prachanukhro Rd, Pa Tong, Kathu District, Phuket 83150 3) 237/18 Rat-U-Thit Song Roi P

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• To be a leader to re-branded properties
• To work closely with General Manager to determine appropriate strategies towards maximize hotel revenue and all operation concerned.
• To lead a daily briefing and importance meeting by directly report to General Manager
• Oversee all guest satisfaction on both offline and online channel to report to further improve and solve.
• Updating and owning the sales & marketing strategy & plan with operation related to the Managing Director
• To involve and solve hotel operation performance, and ensure compliance in a new innovation to match with customer need.
• Ensure best client service is being made available through communication amongst the team, cross training within and other the department and appropriate office coverage.
• Ensure hotel meets or exceeds budgeted goals.
• Ensuring compliance with hotel health and safety legislation or partner requirement.
• To executes and supports the operational aspects of business booked and issued.
• To evaluate hotel performance and ensure compliance in a new innovation to match with customer need.
• To responsible for the daily sales efforts and responsible for the overall positioning of the hotel, brand communication and the development of customers for the property.
• To assist in the achievement of overall Food & Beverage and MICE revenue.
• Oversee and follow up sales and operation performance, market conditions, customer and competitor behaviors to enable strategic and tactical changes to be made in a timely and efficient manner.
• Help the team in managing customer relations with key accounts at senior management level.
• Help the team establish connections to decision makers of prospective customers as needed.
• Lead and manage the team with motivation, support for development of team capability, coaching.
• To control of concerned expense and the best possible costs cutting subject belong to responsibility.

ตำแหน่ง Sales Manager (Pre-opening Team)

บริษัท BEST WESTERN Patong Beach: Patong Beach, Phuket (224 rooms) – BEST WESTERN International

ที่อยู่บริษัท 190 Pangmuengsai Gor Road, Patong, Kathu, Phuket, Thailand 83150

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• I was a leader and mainly person to do Pre-opening in Sales and Marketing as hotel fully operate or opening on 1st October, 2014.
• To prepare and implement all rate structure, road show/trade show plan, and room budgeting.
• To work closely with GM, Weekly report to Regional Director of Sales and MD, Monthly report and meeting with CEO to determine appropriate sales strategies in all market segment towards maximize hotel revenue.
• Help team in managing customer relations with key accounts at senior management level.
• Help the team establish connections to decision makers of prospective customers as needed.
• To develop, maintain and implement the budgeting and forecasting process.
• To develop, maintain and implement creative package and promotion to fill identified need period in all market and all segments.
• To build up and maintain network business relation.
• In charge of training and supervising of the hotel sales team
• To assist in the achievement of overall Food & Beverage revenue.
• To attend with discuss a operation concern on daily morning operation briefing
• To control of concerned expense and the best possible costs cutting subject belong to responsibility.

ประสบการณ์ทำงานอื่นๆ
Mar 2014 – Jul, 2014: Assistant Sales Manager – Bangkok Based (with under promotion to be Sales Manager) Rebranding Team
dusitD2 Phuket Resort (390 rooms : Formerly Courtyard Marriott Patong Beach): Patong Beach, Phuket – Dusit International

Aug 2012 – Mar 2014: Assistant Sales and Marketing Manager (Promotion from Sales Executive)
Deevana Patong Resort and Spa: Patong Beach, Phuket (235 rooms) – Deevana Hotels & Resorts

Mar 2012 – Aug 2012: Sales and Marketing Executive
The Village Coconut Island: Coconut Island, Phuket (236 Jacuzzi Suites & Pool villas)

Dec 2011 – Mar 2012: Sales and Marketing Manager Pre-opening Team
Kan Eang @Pier and Vset Restaurant (Pre-opening): Chalong Bay, Phuket

สถาบัน Holiday Inn Resort Phuket: Maikhao Beach, Phuket. – InterContinental Hotels Group

หลักสูตร Sales and Marketing Department – Managment Trainee Pre-opening Team

สถาบัน Radisson Phuket Panwa Beach (Rebranded to be Pullman Phuket Panwa Beach) – Radisson Hotel Group

หลักสูตร Front office and Housekeeping department Pre-opening Team

สถาบัน BEST WESTERN International

หลักสูตร Member Web Training – BEST WESTERN International (Certificate)