ตำแหน่ง Sales Coordinator Travel Trade

บริษัท Banyan Tree Bangkok

ที่อยู่บริษัท 21 100 ถนน สาทรใต้ แขวง ทุ่งมหาเมฆ เขต สาทร กรุงเทพมหานคร 10120

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
● Handing urgent calls, and emails when Sales Representative are unavailable, answering ● ● client inquiries in a pleasant manner.
● Answer client / bookers questions about property facilities service ( hours of operation, rates and room types, packages, promotions, entertainment, restaurants.)
● Responsible for coordinating internally with the sales & marketing team.
● Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
● Perform hotel inspection for guest with appointment.
● Meets with clients in the absence of the Director of Sales or Sales Managers to effectively and professionally convey details of the sale to the client.
● Issue contract rates agreement for client.
● Assist sales team by managing schedules, filing important documents and communicating relevant information.
● Manage and maintain sales executives and managers schedules, appointments and travel arrangements.
● Design, upload, extract and maintain customer databases.

ตำแหน่ง Magic call center agent

บริษัท Millennium Hilton Bangkok

ที่อยู่บริษัท 123 ถนน เจริญนคร แขวง คลองต้นไทร เขตคลองสาน กรุงเทพมหานคร 10600

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
● Managing all guest incoming calls, and control telephone systems.
● Provides information about hotel services to guests.
● Take order room dining and coordinate with Room Service.
● Receives guest messages, Fax and deliver to the guest room.
● Logs all wake-up call requests and performs wake-up call services.
● Reporting of telephone costs and recording the call charges.
● Checking lost & found and coordinate with housekeeping.
● Created Wi-Fi for outlets and event functions.
● Recording maintenance complaints and coordinate with engineering.
● Checking main Email of the hotel and responding to guest inquiries.
● Provides dining information and be able to take booking during all the restaurant closed.
● Assist the guest complaint under stressful conditions and report to another department concern.
● Knowing action to take when an emergency call is required such as fire and bomb threat procedures.

สถาบัน Millennium Hilton Bangkok

หลักสูตร Internship at Hilton Magic Call Center in Telecommunications Department.