ตำแหน่ง Reservation and Service Center Consultant

บริษัท Rosewood Bangkok

ที่อยู่บริษัท 1041 38 Phloen Chit Rd, Lumphini, Pathum Wan District, Bangkok 10330

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Process�all�incoming�calls�accurately�and�courteously.
- Assist guests with their inquiries and concerns via phone or email.
- Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
- Handles daily correspondence. Responds to inquires and makes reservations as needed.
- Ensures smooth internal telecommunication as per hotel standards.
- Taking in room dining orders from in house guests.
- Records and controls accurately wake up calls.
- Attends to all guest queries and requests promptly.
- Report guest complaints to the manager.
- Follow�up�with�guests�to�ensure�their�requests�or�problems have�been�met�to�their�satisfaction.
- Strictly abides by standard policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations.

ตำแหน่ง Guest Service Center

บริษัท Novotel Bangkok Ploenchit Sukhumvit

ที่อยู่บริษัท 566 Ploenchit Road, Lumpini, Patumwan, Bangkok 10330 Bangkok, Thailand

เงินเดือน สำหรับสมาชิกเท่านั้น