ตำแหน่ง Marketing Manager

บริษัท Chareonakorn Suit Shop

ที่อยู่บริษัท 88/631 Moo1 Soi Kratumlom1 , Buddhamonthol Road, Bangrutuek, Sampran, Nakornpathom, 73210

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• To manage the staff and coordinate with concerned department about Sales order, Bidding information and prepare material support.
• To explore competitor information, Global Trend of Products in market and other information to support Sales Staff and operation.
• To arrange price list of product and information for bidding Project or propose quotation to the customer.
• To provide after Sales Service in case customer need extra services.
• Monitoring Visiting Daily Report and Sales Monthly Performance, Sales Forecast and analyze result of Performance to propose Continuous improvement Activity to Management

ตำแหน่ง Marketing Manager

บริษัท True Move Co.,Ltd

ที่อยู่บริษัท 18 True Tower Building, Ratchadapisek Rd , Dindaeng, Huaikwang, Bangkok 10320

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• To manage and coordinate with concerned department about Marketing Campaign, Escalation process support. Check Campaign readiness, Join with UAT Test Campaign Go/No Go.
• Design and create Loyalty Campaign to maintain existing customers for longevity and increase Customer Satisfaction as Existing Device bundling Campaign, Festive Campaign, Life Time Value Campaign, Existing Campaign by Group segments and Mobile Usage and Special Campaign for Loyalty (depends on Market Situation) as 4G migration.
• To analyze Churn and Reason to Churn about finding root cause to improve Customer Satisfaction for more efficiency and effectiveness as Service Suggestion via Customer Life Cycle by Aging (USSD for Check Balance, Check Promotion, e-Bill service, True ID Subscription to get True Points for rewards redemption in Loyalty Program , True Bonus rewards by Aging and etc.
• Monitoring Market Situation and analyze about Competitor Activity, Front-Line Process (Shop and Call Center), Communication and etc. to design Marketing Activity counter with Competitor.
• Review and coordinate with End to End Process all communication about Campaign and any Activity that need to direct communicate (Landing Page, SMS, Line, Facebook, Banner on Web, Alert via Application, Ads on Bill)
• Report Campaign Take up Performance and Survival Report by Weekly and Monthly Report and Monitor Survival after take up (Survival 30Days,60Days,90Days) propose to management and continuous improvement Activity to Management.

ตำแหน่ง Senior Supervisor Sales

บริษัท Aoyama Thai Co.,Ltd

ที่อยู่บริษัท Eastern Seaboard Industrial Estate, Rayong

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• To manage the staff and coordinate with concerned department about customer requirement as New Model Project, New Part/Component Part, Engineering Change or any others that impact with Project
• To maintain customers and keep customer’s value share by PDCA and follow up competitors information and analysis each company product and share the information to concerned department (Engineering Dept, Purchasing Dept, Quality Assurance ) to support Cost and Process Improvement
• Expand Market from OEM to Automotive Part/Component Part Manufacturing and maintain Market Share and Product Share
• To analyze and follow-up Automotive Situation and Global Trend News like Economics, E-Co Car Project, Trend of Material (Steel, Coating) ,New Car Model, OEM Development Project
• Finding Internal and External Training Course to fulfill Staff Skill
• Lead to issue Customer Satisfaction Survey for measurement (refer ISO/TS16949)
• Report Visiting Daily and Sales Monthly Performance, Sales Forecast and analyze result of Performance to propose Continuous improvement Activity to Management

ประสบการณ์ทำงานอื่นๆ
Experience : Oct 2002 – Apr 2006 Welma Furnitech Co.,Ltd Bangkok
Senior Marketing Supervisor
• To manage the staff and coordinate with concerned department about Marketing & Product update information and prepare material support all front-line staff.
• To analyze the information as competitor information, Global Trend Of Products in market, Economics report and etc. to support Communication Plan.
• Join activity with BOI, Thailand Export Promotion Department as Inter-Trader. (Meeting with Trading or Exporter or Importer) , BIG and TIFF to expand market in Overseas and new Sales Channel.
• To arrange product and information post on Company Web Site and plan Market Strategy.
• Finding Internal and External Training Course to fulfill Staff Skill.
• Lead to issue Customer Satisfaction Survey for measurement (refer ISO/TS16949)
• Report Visiting Daily and Sales Monthly Performance, Sales Forecast and analyze result of Performance to propose Continuous improvement Activity to Management
Experience : Jun 2002 – Oct 2002 Alpha Industry Co.,Ltd Prajinburi
Purchasing Supervisor
• To manage the staff and coordinate with concerned department about Purchase order , Forecasting Plan and Delivery Plan to Supplier
• Finding New Supplier who can supply component part in lower cost and plan to Audit Quality of Supplier refer QS9000 for continuous improvement
• To control and evaluate all Supplier keep monthly performance record On Time Quality by PQCD.
• Finding Internal and External Training Course to fulfill Staff Skill
• Report Daily and Monthly Performance, Material Forecast and analyze result of Performance to propose Continuous improvement Activity to Management
Experience : May 1998 – May 2002 United Broadcasting Corporation(TrueVision) Bangkok
Information Center Leader
• To manage the staff and coordinate with concerned department about Update Program, Marketing Information and Work Instruction to all front line staff via intranet, e-mail, Board and News Flash
• Develop IVR Service and prepare Hi-light Information Announcement Record on IVR System support when customer call in by monthly and Special event as require
• To analyze customer complaint and finding root cause and the best solution propose customer for more satisfaction . This activity include feedback from Social (Pantip), e-mail, Letter, Fax and IVR service request
• Develop FAQ and Standard Script and Letter support all Front line Staff (Consult with Corporate Communication)
• Report Complaint Daily and Monthly Report by reason and analyze result of Performance to propose Continuous improvement Activity to Management