ตำแหน่ง Supervisor

บริษัท Siam JI Co., Ltd / Jamie Oliver Kitchen previously Jamie's Italian Restaurant

ที่อยู่บริษัท Discovery Tower, Pathumwan, Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Running shifts with responsibility for all aspects of the operation including service, bar, working with the kitchen team and guest satisfaction.
- Ability to handle customer complaints and feedback calmly and professionally.
- Organized the daily operations including server assignment, shift team briefing, pre-opening line checks.
- Enforcing brand standards to achieve a clean and well-maintained restaurant.
- Handled cash, check or credit transactions with customers and daily takings reconciliation.
- Daily reporting of takings, sales trends and operational issues.
Make recommendations to guests by up-selling, cross-selling and introducing new products. Traing team in these skills.
- Training new staff members on brand standards of food quality and service.
- Assisted to achieve a top 200 ranking on TripAdvisor.
- Assisted with event organization and passed on sales leads to the Sales and Marketing staff.
- Took responsibility for managing the restaurant consumable stock levels and spend.
- Took responsibility for beverage stock control, ordering to par levels.

ตำแหน่ง Captain

บริษัท Nova Intertrade Co., Ltd / Oskar Bistro Restaurant

ที่อยู่บริษัท Sukhumvit 11 Road, Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Inventory and cost control.
- Issued change, receiptsm refunds or tickets.
- Resolved coustomer complaints, provided information and point them to appropriate resources.
- Maintained a clean and orderly checkout environment.
- Greet customers with a warm cheerful smile to brighten their day.

ตำแหน่ง Waitress / Server

บริษัท Zaks Wine Pub

ที่อยู่บริษัท Sukhumvit 11 Road, Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Provided guests a pleasant dining experience and quality service.
- Made a final check of food before serving customers to maintain quality.
- Ensureed cleanliness of thedining room and food before serving.
- Handling all the food in accordance with national food safety policies and standards.
- Worked in collaboration with other departments to ensure that customers receive quality service and satisfaction and ensure complaince with all company regulations.

ประสบการณ์ทำงานอื่นๆ
From Feb 2549 to Nov 2554
Irish Emerald (Bangkok) Ltd. / O'Reillys Irish Pub
Address: The corner of Soi Thaniya, Silom Road
Position: Waitress / Server
Salary: 12000++
Responsibilities:
- Assised customers on arrival and providing menu information to assist with ordering.
- Served a welcome drink and take orders, upselling and recommending including wines.
- Relay orders to the kitchen and ensure the accuracy and speed of service.
- Povided customers' orders after checking the quality and quantity of food.
- Maintain a clean and orderly working environment.

สถาบัน Institute Office of Health Department

หลักสูตร Has passed a course on food sanitation

สถาบัน APBA: ASEAN PROFESSIONAL BEVERAGE ACADEMY

หลักสูตร On successfully completed Introduction Wine training

สถาบัน CORPORATE EXPRESS TRAINING

หลักสูตร a 60 Hour Course in English for Food and Beverage Staff