ตำแหน่ง Deputy Manager

บริษัท Concentrix Services (Thailand) Co., Ltd.

ที่อยู่บริษัท Bhiraj Tower@Bitec 1701-1706, 17th Floor ที่ 4345 Sukhumvit Road, Bangna, Bangkok 10260

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Supervise customer service teams to ensure operational efficiencies
• Works closely with departmental supervisors to plan and execute projects.
• Implements business strategies and procedures, manages the organization's resources and draws up staff schedules.
• To lead a team of professional workers and to ensure good practice at all times.
• To ensure confidentiality of information received.
• Interviewing prospective employees.
• Coach, correct and refresher existing employees.
• To actively support all senior management decisions.
• To give support to all other personnel and work as part of a team, particular support being offered to new staff.
• Responsible for all work performed under the given by Operation Manager.
• To deputize for the manager in their absence.

ตำแหน่ง Assistant Manager

บริษัท Bayview Technologies Inc.,

ที่อยู่บริษัท 43F Yuchengco Tower, RCBC Plaza, Barangay Bel-Air, Makati, Philippines

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Ability to lead teams, provide & receive constructive feedback and build team-based activities.
• Handles irate customers, complaints and escalations, either through chat, email, inbound call and call back in a timely manner, while guaranteeing an unparalleled Customer Service experience and preserving the image of the company.
• Ability to prioritize, multi-task and delegate duties.
• Demonstrates extensive knowledge in products and system.

ตำแหน่ง Visa Secrertary

บริษัท สถานทูตเนปาล

ที่อยู่บริษัท 4/1, Soi 27, Sukhumvit 71 Road, Klong Ton, Watthana, Bangkok 10110, Thailand

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Coordinate with Diplomat and all Embassy Staffs to prepare all documentation need.
• Coordinate with Travel Agency staffs for the Visa Application.
• Prepare the Visa documents for all the persons who would like to apply.
• Prepare important documents for visitors.
• Translation documents that related with the Embassy.

ประสบการณ์ทำงานอื่นๆ
Head of Training Department – March 2007 to June 2011
IT Edusoft Co., Ltd, Bangkok, Thailand
• Co-operation with other departments (sales, sales administrative).
• Works closely with departmental supervisors to plan and execute projects.
• E-mail follows up with our customers.
• To provide after sales services and complete customer’s enquiries to meet their satisfaction.
• Contact with Headquarter (Israel) to inform news from Thailand market, asking for information in order to providing customer solution or sending some system problems.

Language Center Staff – June 2003 to December 2006
Nakhon Pathom Rajabhat University, Nakhon Pathom, Thailand
• Co-ordinate with foreign teachers, English teachers and the students who would like to deal with Language Centre.
• To take care the foreign teachers to do for a work permit.
• Prepare the documents and materials for all the teachers in Language Centre.