ตำแหน่ง Clerk and Secretrary

บริษัท Thai Airways International Company Limited

ที่อยู่บริษัท Thai Airways International Company Limited Ground Services Equipment Department 333 Moo 1, Nongprue, Bangpli, Samuthprakarn 10540 Tel. 02-1373475

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
I have worked at Thai Airways International Company Limited as Clerk and Secretary to Personnel and Services Division Manager, Ground Services Equipment Department. I was hired privately by the Personnel and Services Division Manager to assist him in secretarial work after I was unemployed from The Covid-19 pandemic and Thai Airways situation was unstable. This freelance job was not only my routine work like when I was at Thai Airways before I became unemployed but including preparing the investigation report, assisting my boss with manpower planning and preparing outsource staff contract termination letters that were added. The organization was quickly changed so I have to be more active updating organization news and preparing our division for upcoming organizational relaunch planning.

ตำแหน่ง Clerk and Secretary

บริษัท Thai Airways International Company Limited

ที่อยู่บริษัท Thai Airways International Company Limited Ground Services Equipment Department 333 Moo 1, Nongprue, Bangpli, Samuthprakarn 10540 Tel. 02-1373475

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
I have worked at Thai Airways International Company Limited as Clerk and Secretary to Personnel and Services Division, Ground Services Equipment Department (As an outsource staff). This role requires administrative and secretarial skills - to prepare a personnel database and update monthly or according to the needs of the director such as employee's personal data, the statistic of late and leave in each occasion, the statistic of attending in company's activities and the statistic of death and retirement.

This position is completely different from my educational background but I was able to quickly adapt to this career even though I have to learn more paperwork than others. The Clerk and Secretary position mostly consist of document work which often involves matters of law and confidentiality so I have to be careful and be good at keeping secrets - I would not publicize any document or say anything without ensuring that the detail is completely correct and I will not present any confidential things without any permission.

Every career has its own pressure, I have always realized this since I was an intern until starting my first career. I also believe that the fear of pressure is normal but the interesting thing is how to dare to overcome all pressure fear. As Thai Airways is a huge organisation so I have not only under my own boss' order but other directors also. There were several times I have faced them with both answering the question and working under their request. It was quite stressful but I always got through this with my word "I will do my best on my job" and left the pressure fear at my door house.

ตำแหน่ง Guest Service Agent

บริษัท Novotel Bangkok Impact (Hotel)

ที่อยู่บริษัท Novotel Bangkok Impact 94 Popular Road, Banmai, Nonthaburi 11120 Tel. 02 833 4888

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
I was an intern with Novotel Bangkok Impact as a Guest Service Agent position for almost 4 months. I have gained so much service skills from this internship. The main responsibility of this position is not only welcoming guests but also serving several things. More than registering guest, I making an impression from guest by suggest them about hotel’s outlets and around, finding guest’s valuables and give it back as fast as possible, coordinating with each department as guest request- laundry and room service, booking any external service if guest need and any further if I could make guest comfortable.

Moreover, I've chance to assist in several part of Front division such as The Guest Relation Officer by escorting VIP guest to check-in at Premier Lounge and suggesting all of room facilities, The Concierge by deposit - return guests luggage and providing taxi or grab service as guest request and The Business Center by providing tax invoice and making the meeting room ready.

We can not deny that other than services, solving issues is also important. As an intern in the position of Guest Service Agent, I have dealt with issues of both customers and staff - I have tried my best to return an ID card forgotten by the guest by asking her present address and letting the Grab deliver. I have realized that guests are always confused and easily lost if this is their first time resting at the hotel so my internmate and I have created a map to direct guests to any place nearby the hotel if they need to go and we also attached QR Code into this map for guest use comfortably.

Working with various nationalities coworkers and guests made my English and Mindset develop. I gradually improved myself for being a good employee by learning from my co-worker and all of my internship experiences. From a student who is quite highly self-confident to me who has realized that the world always has several pieces of knowledge waiting to be discovered.

สถาบัน Ground Support Equipment Training Department, Thai Airways International Company Limited.

หลักสูตร ISO 9001 : 2015 Awareness, Airport Code & City Code, Saftey Management System, Aviation Security, Ai