ตำแหน่ง Customer Service Lead Agent

บริษัท PAN THAI AIR

ที่อยู่บริษัท สนามบินสุวรรณภูมิ

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Control the files that are responsible for each day See the order in the file, such as the number of customers, food ordered to fit with the customers, including special food that the customer has specifically ordered.
- Ensure the orderly work of the staff on time. If someone takes over check-in time We have to go in to help. To be timely before the customer check-in closes
- Support employees in case there are various problems and help to find a solution as soon as possible so that customers do not wait too long.
-Ensure orderliness according to the rules of the airline. Both at the check-in counter and at the boarding gate And waiting to solve the problem so that the flywheel will leave at the specified time.
-Manage the preparation of files on the next day such as Check the mail if there is a vip client or there is a customer requesting special help on that file. Manage bookmarks and check file completion the next day before opening for customers.

ตำแหน่ง Customer service Agent

บริษัท Bangkok Flight Service

ที่อยู่บริษัท สนามบินสุวรรณภูมิ

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Issue a seat ticket to the passenger and check the visa and documents required to enter the destination.
- Coordinate between the aircraft and the boarding gate to inform the staff of the boarding or report the food, confirm the suit to the crew before boarding the aircraft.
- Prepare documents and information of Flight Before time to open the check-in counter to complete the operation.
- Prepare for the situation. We have to work as a team to solve immediate problems for our customer and help them find the right solution.