ตำแหน่ง Store&Logistic Officer.

บริษัท Advanced Industrial Techno and Services Co., Ltd.

ที่อยู่บริษัท 99/360 Moo 3 Latsawai, Lamlukka, Pathumthani 12150

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Coordinated with overseas to confirm purchasing orders and to confirm how to deliver the shipment.
o Monitor and check an export document from origin destination before release goods
o Processing clearances when the shipment are in storage and declaration by Customs Thailand, and also check draft before confirmed.
o Created or inform to Freight forwarder about HS-code for clearing process.
o Monitor and Tracking shipment
o Receive and Delivery goods by Recheck and repacking shipment when it’s arrival before deliver to the customers.
o Coordinated with Broker and supplier for delivery shipment in domestic.

ตำแหน่ง Ticketing and Reservation OFFICER

บริษัท Tel 2 Tell (Nok airlines public company limited(Contract))

ที่อยู่บริษัท 67/220 ม.3 ซ. ไวท์เฮ้าส์ (คลองหลวง 17). ตำบลคลองหนึ่ง อำเภอคลองหลวง จังหวัดปทุมธานี 12120.

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
o Arranges reservation and routing for passenger at request of ticket agent.
o Respond to customer by providing information in all areas such product and service as requirement, destination and ticket price.
o Offer alternatives to passenger when Airlines confront an internal problem.
o Confidently and knowledgeably provide the full suite of NOK Airlines Service Offering (e.g. Booking, registration for NOK FANCLUB.)
o Provided ground service such as check-in for passenger without baggage service and excess baggage sold.
o Resolve basic problem to keep customer satisfied.

ตำแหน่ง Customer contact center (Call center) DHL Express (Thailand)

บริษัท DHL Express (Thailand)

ที่อยู่บริษัท 319 ถนน พญาไท แขวง ปทุมวัน เขตปทุมวัน กรุงเทพมหานคร 10330

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
o Handle claims and respond to customer to advise the outcome of claim via email or call
o Respond to inbound and outbound inquiries from customer about product and service
o Act as a point of escalation to manage complaints and enquiries from the team and customers
o Identifying suspicious or potentially fraudulent claims, notifying supervisor, arranging investigation and briefing solicitors if further action is to be taken.
o Maintain good relationships with the insurer, broker and other internal counterparts.
o Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out.
o Contribute to developing foundation and improvement training plans to tackle skills gaps and deliver trainings / conduct an assessment and feedback of training
o Gather and summarize process issues for which clarifications are required from the Leader and proactively identify and communicate ideas for continuous improvement to the Leadership.
o Counsel/support the team on day-to-day operating activities through coaching and floor walking.
o Transmit reports and carry out any additional tasks and duties as required by the Team Leader

ประสบการณ์ทำงานอื่นๆ
Consolidate export Officer with Hitachi transport system Vantec (Thailand) LTD MAY 2015 – August 2015.

o Accept Document from client to summery and calculate the dimension then fill all data information to the system.
o Receive and check E-mail from every income to prepare the next cargo export documents.
o To ensure every document information are completed and attached with each flight aboard.

สถาบัน Nok airlines public company limited

หลักสูตร Training Navistar System and Learning for Sky Speed system.

สถาบัน Rangsit University

หลักสูตร Certificate of Achievement Galileo (GDS Galileo Basic Reservation Training Course)

สถาบัน Thai Airways International Public Company Limited (THAI)

หลักสูตร Training as intern with Thai Airways International Public Company Limited (THAI) THAI CARGO.