ตำแหน่ง Customer Program/Project Manager

บริษัท DXC Technology (Thailand)

ที่อยู่บริษัท Enterprise Services (Thailand) Limited 968 U Chu Liang Building, 2nd Floor, Rama IV Road, Silom, Bangrak, Bangkok 10500

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Facilitate as a "Single Point of Contact" for project management and managed services, taking care for SCG Chemicals and CPAC
• Collaborate with the support team and business user to ensure escalation were addressed and resolved within SLA
• Coordinate multiple concurrent projects to ensure alignment with milestones, deliverables, and budgets in the business portfolio
• Participate in the committee of "Employee Welfare Club".
• Manage the implementation and control the operation for “Rayong Private Cloud Project”
(VXRail, Veeam, DataDomain and Cisco N9K)
• Manage the implementation and control the operation team for “Oracle Upgrading for DLP”
(Symantec Data Leak Prevention and Oracle Database)
• Manage the implementation and control the operation team for “AD On-Cloud Implementation”
(AWS IaaS and Azure IaaS)
• Manage, facilitate infrastructure team and collaborate with 3rd party for “SAP HANA On-Cloud
implementation project” (AWS IaaS and Azure IaaS)
• Manage the implementation for “Oracle database Cloud Migration Project” (AWS IaaS)
• Manage the implementation and control the operation team for “Rayong Network Access
Control Project” (ClearPass and Aruba)
• Manage, facilitate infrastructure team, collaborate with 3rd party and control the operation
team for “Rayog Industrial Cyber Security Project” (Firewall [Palo Alto/Fortigate], Network
[Cisco], Backup [Acronis], Log collector [Softnix] and Antivirus [McAfee])
• Manage the implementation and control the operation team for “Rayong Wireless Network
Improvement Project” (Cisco Switch/ Wireless Controller)
• Manage the implementation and control the operation team for branches WAN link (Cisco
Firewall/ Router/ Switch)

ตำแหน่ง Senior Service Delivery Manager

บริษัท Yipintsoi & Co., Ltd.

ที่อยู่บริษัท 523 Mahaprutharam Rd. Bangrak, Bangkok 10500

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Took care a client, regarding satisfaction, issues and potential project
• Participated in the committee of "Employee Welfare Club"
• Built and set up the relationship between clients and supporting team
• Controlled incident, problem and provided the service improvement plan
• Led a support team for IT infrastructure in hardware and software products (NetApp, HPE,
VMware and Symantec)
• Managed the implementation and controlled the operation team for affiliated hospital "HPE
Server/Library/Storage, 3PAR, VMware, Windows, RedHat, Veeam, BackupExec" (Bangkok
Hospital)
• Controlled the ongoing support for "SAP-HANA (Cisco UCS/Switch, VNX, DataDomain, Unity,
NetBackup, SUSE, Palo Alto Firewall and Trend Micro Deep Security" (NIIT)
• Controlled the ongoing support for "SAP-HANA (Cisco UCS/Switch, Brocade, VNX, HPE library,
DataDomain, NetBackup, SUSE, Palo Alto Firewall, Trend Micro Deep Security, VMware, UPS,
Air and WaterLeak" (Bangkok Airways)
• Control the operation team for “VMware vRealize Suite, Symantec DCS and Arista” (SCB)
• Managed the implementation and controlled the operation team for enterprise infrastructure
"HPE server, RedHat, Brocade, NetBackup, VMware and Datacenter cabling" (DTAC)
• Managed the hardening implementation, including OS, Storage, Network and Database (DTAC)
• Managed the implementation and controlled the operation team for “New e-Wallet Project"
(Oracle Solaris, RedHat, Windows server, 3PAR, HPE server/library, Brocade, IBM Crypto,
Huawei switch) (DTAC)
• Controlled the operation team for "Trend Micro Deep Security" and Sourcefire IPS/IDS" (MEA)

ตำแหน่ง Assistant Department Manager

บริษัท G-ABLE Co., Ltd.

ที่อยู่บริษัท 127/20,22,29-31 Nonsee Rd. Chongnonsee, Yannawa, Bangkok 10120

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Participated in the working group of "Corporate Crisis Management Committee"
• Focused on customer services in the Banking/Insurance sector
• Led the improvement of staff through personal performance and development program
• Educated and controlled staff about the ITIL compliance
• Managed onshore/offshore resources, providing outsourcing services to achieve the SLA
• Led the IT outsourcing team (e.g. application, datacenter, desktop and Helpdesk)
• Created and controlled the IT security policy (G-ABLE-MIS)
• Managed the hardening implementation, including Unix, Windows, Network and Oracle
Database (G-ABLE-MIS)
• Controlled the operation outsourcing for "Sun server, IBM server/storage, Windows server,
OS/2, RedHat, Firewall, IPS/IDS, Antivirus, Branches network/ server/ peripheral, Cheque
clearing machine and Helpdesk Services" (KBank)
• Managed the implementation and controlled the operation outsourcing for Firewall, IPS, IDS,
Antivirus (KBank)
• Controlled the operation outsourcing for SOC monitoring from CAT Cyfence (KBank)
• Managed the implementation and controlled the operation support for "Wincor ATM branches
rollout" (BAAC)
Sompoch Maenkaew’s Resume | Page 3/5
• Managed the SIEM implementation and controlled the operation outsourcing (BAAC)
• Controlled the operation outsourcing for WAN, LAN, VoiceGateway, VSAT, NMS (BAAC)
• Controlled the operation outsourcing for Firewall, IPS, IDS (CIMB)
• Controlled the operation outsourcing for "Sun Solaris Operation and Onsite training (Ford)
• Controlled the operation outsourcing for "Sun Solaris Operation and Oracle Database
Administrator (Suandusit University)
• Controlled the operation outsourcing for "Windows Server, Cisco network, CA Network
Management System (AIA)

ประสบการณ์ทำงานอื่นๆ
IBM Solutions Delivery Co., Ltd. [Bangkok] April 2004 - May 2005
Advanced Technical Specialist,
Experience in IT outsourcing services, providing strategic customers [KBank].
• Advised customer for the vulnerability fixing for Unix and Storage
• Implemented the OS Hardening for Unix, Storage and Backup systems
• Implemented the Patch Management for Unix and Backup systems
• Participated and implemented Enterprise Backup in the Disaster Recovery Team
• Trained new staff on business process and system architecture
• Managed Unix server, storage, SAN in the DC and DR environment
First Logic Co., Ltd. [Bangkok] May 1997 - April 2004 Service Engineer,
Experience in IT infrastructure including hardware and software from world-class manufacturing products.
• Participated in "Pioneer Support Team" for strategic customers (Telco, Banking, Oil & Gas)
• Participated in "5S Committee", including created and controlled standard procedure
• Controlled subcontractor and verified the UAT in Datacenter construction project
• Implemented "Symantec IPS/IDS" on Solaris and configured the Shell Script for routine backup
• Implemented "CheckPoint Firewall" on Solaris and customized the MIB for monitoring
• Demonstrated and trained customers and team on new Products & Technologies
• Designed and implemented Datacenter products (e.g. UPS, Rack, Network)
• Installed and supported in Sun, Linux and related products

Bewcon Co., Ltd. [Bangkok] June 1996 – April 1997
Foreman,
Experience in Electrical and Mechanical system installation for the high-rise building and factory.
• Controlled the workers for Electrical and Mechanical installation
• Took care of PC, Printer, Plotter in Head Office and Branch Office
• Designed and modified the electrical blueprint by hand and AutoCAD

สถาบัน Project Steering Team

หลักสูตร Project Management Professional (PMP) Exam Preparation

สถาบัน Network Training Center

หลักสูตร ITIL Life Cycle - Service Operation

สถาบัน EPI

หลักสูตร Certified Data Center Professional (CDCP)