ตำแหน่ง Customer Service

บริษัท Samart Corporation Public Company

ที่อยู่บริษัท Nonthaburi, Thailand

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Perform preventive maintenance on Multimedia devices (Cellphones, Set
top boxes, Projectors, Antennas, and ECT. )
• Respond to customer requests for service and/or supplies within allotted
time
• Contact equipment providers for service, as necessary
• Maintain all logs and reporting documentation
• Maintain the highest levels of customer care while demonstrating a friendly
and cooperative attitude
• Demonstrate flexibility in satisfying customer demands in a high volume,
production environment

ตำแหน่ง English Live Chat Customer Service (Live Chat Team)

บริษัท H. T. N. Co., Ltd.

ที่อยู่บริษัท Phuket, Thailand

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Respond to inquiries received via email, fax, telephone and live chat
regarding hotel bookings. Provide customers with area-specific travel
information.
• Listen and respond to voice mails received from customers and call
them back at appropriate hours depending on time zones.
• Process an online booking for customers when they are unable to use
the system. Provide procedure and/or system advice to customers when
needed.
• Research and suggest hotels of similar quality, price and location which
have accommodation available when wholesalers return “Fully Booked”
notices.
• Ensure that credit / payment procedures are adhered to and are passed
to the Credit Department in a timely manner for their approval.
• Communicate with customers by telephone when email messages are
returned by the server because of incorrect addresses or the agent needs to
obtain a facsimile number in order to send confirmations.