ตำแหน่ง Secretary

บริษัท Innovative Gloves Co.,Ltd

ที่อยู่บริษัท 830 Moo.4 Sanambin-Banklang Rd Kuanlang Hatyai songkhla Thailand 90110

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
-Prepare and deliver samples of products to customers both at home and abroad.
- Prepare BOI documents for requesting positions , Documents required for Non Immigrant category B and Foreign Workers Providing about BOI
-Renewal For Passport, Visa, Work Permit ,Re entry , Alien to notify of staying Longer Than 90 Days and other documents of foreign employees.
- Prepare company documents Preparation of documents for renewal of the company's official book
- Maintain executive schedules, including appointments, meetings ,private and other tasks as assigned
-Answer phone calls and redirect them when necessary
-Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
-Prepare and disseminate correspondence, memos and forms
File and update contact information of employees, customers, suppliers and external partners
-Support and facilitate the completion of regular reports
Check frequently the levels of office supplies and place appropriate orders
-Make travel arrangements
-Document expenses and hand in reports
-Receiving and sending company mail

ตำแหน่ง Customer Service Staff

บริษัท Central Department Store Company Limited

ที่อยู่บริษัท 1518, 1518/1, 1518/2 Kranjanawanit Rd Hatyai, Songkhla 90110

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Open and maintain customer accounts by recording account information

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Recommend potential products or services to management by collecting customer information and analyzing customer needs

Prepare product or service reports by collecting and analyzing customer information

Contribute to team effort by accomplishing related results as needed

Manage large amounts of incoming calls

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/team sales targets and call handling quotas

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Go the extra mile to engage customers

Resolve customer complaints via phone, email, mail or social media

Use telephones to reach out to customers and verify account information

Greet customers warmly and ascertain problem or reason for calling

Cancel or upgrade accounts

Assist with placement of orders, refunds, or exchanges

Advise on company information

Take payment information and other pertinent information such as addresses and phone numbers


Suggest solutions when a product malfunctions

Inform customer of deals and promotions

Utilize computer technology to handle high call volumes

Work with customer service manager to ensure proper customer service is being delivered

Compile reports on overall customer satisfaction

Handle chan

สถาบัน The Computer Center Prince of Songkhla University

หลักสูตร Database management with Excel version 6/2559

สถาบัน The Computer Center Prince of Songkhla University

หลักสูตร Learn Excel for practical use version 8/2559

สถาบัน Public Relations Club Prince of Songkhla University

หลักสูตร Public Health Training Program