ตำแหน่ง Technical Service Assistant Manager

บริษัท Viscofan Thailand Co., Ltd.

ที่อยู่บริษัท Saphan Sung, Bangkok, Thailand

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
1. Travelling throughout the assigned territory both domestically & internationally (Asia-Pacific region) in order to visit existing and prospective clients & ensuring their product awareness.
2. Undergo customer site visits to observe technical functions.
3. Gather & record all necessary data during visits for further analysis.
4. Establishing, developing & maintaining effective business relationships with clients within the local market & aboard from a technical standpoint.
5. Review & prepare periodic visit reports on the products & machinery used by customers.
6. Ensuring that all client data is maintained in the system according to the actual status.
7. Supervise information related to samples & claims.
8. Give support in the traceability and characteristics of products to the commercial department.
9. Complete additional tasks as assigned by Senior Manager / Director.

ตำแหน่ง Operation Service Manager

บริษัท Bevpro Asia - ThainamThip

ที่อยู่บริษัท Saphan Sung, Bangkok, Thailand

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
1. Verify plans of installation, removal, repair & preventive maintenance of fountain & cooler to support & coordinate with 2 groups, PM & Equipment Movement Dispatching team, CM Dispatching team, to improve & finalize plans & be appropriated along the work conditions.
2. Analyze, supervise & manage work to be in accordance with goals & plan set.
3. Coordinate with customers & internal departments for solving on-site issue & reduce various impacts that might happen. Then, give advice to practitioners on solving technical problems.

ตำแหน่ง Senior Technical & Marketing Engineer

บริษัท Omron Electronics component

ที่อยู่บริษัท Jatuchak, Bangkok, Thailand

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
1. Drive OMRON technology at various customers using hands-on technical expertise.
2. Working directly with customers to ensure technical results are met.
3. Promote technical customer service to build & improve customer relationship, ensuring long term customer satisfaction.
4. Work closely with the sales team in a focused strategy to expand the business.
5. Provide feedback & product ideas to OMRON development & engineering team.
6. Troubleshoot & remove technical obstacles. Work closely with all team member (S/W, H/W)
7. Develop & deliver technical presentations/trainings on new features & product updates.
8. Communicate customers' technical requirements to product marketing.
9. Develop a relationships with partner (Software & Hardware company) when customer request completed product for using immediately.

ประสบการณ์ทำงานอื่นๆ
2017 - 2019 : MJC Electronics Asia Pte. Ltd. [HQ : Micronics Japan Corporation (MJC)]
Business : Manufactures, sells & maintenance semiconductor measuring instruments.
Position : Field Customer Service Engineer | Office Location : Singapore
MEA is the subsidiaries company for MJC (Micronics Japan Corporation) which contains of development, manufacturing & sales of semiconductor testing unit (WT & FT). MEA has product & services in ASIA.
Wafer Test --> Probe Card (For example, U-Probe / SP-Probe / MEMS-SP / Cantilever)
Final Test --> Test Socket, Package Probe. For example, Bee Contact (QFP/QFN/BGA)
J-Contact (Kelvin/QFP/QFN/Small electronic component).
Existing Customer in Thailand --> Microchip, NXP Manufacturing, UTAC, Hana, Sony Device Tech.
Potential Customer in the future --> Maxim Integrated, Cypress, Epson Precision, ROHM, Stars Micro

Job Responsibilities :
1. Install & on-site repair Probe Card & Test Socket (Package Probe).
2. Support customers & In-house (Sales, Admin & Operations).
3. Provide technical information to colleagues & communicate with staff at all levels.
4. Ensure that guidelines & standards of work expected by MJC are understood to all customers.
5. Maintain a professional appearance, consistent with customers & company expectations.
6. Observe & obey all company rules & regulations, complying with all site regulations, & safeguarding company property.
7. Complete all necessary company documentation punctually & in accordance with any guidelines or schedules issued (including Time Sheets, Staff Expense Claims, site reports, etc.)

2010 - 2017 : NXP Manufacturing (Thailand)
Business : Manufacturer of Semiconductor
Position : Senior Preventive Maintenance Engineer (Department of Test Equipment)
7+ years of commercial experience in automotive product on IC with manual and automation testing. Hands-on experience in automation testing tools such as Nextest MAVERICK & MAGNUM, concerned to solving, control & improve defective parts or functional failure which occurred in production lines so initiated to practice about rapidly resolve & did not affect to other process. Extensively proficient in Process Cap, Functional, Integration, system testing, Retesting, manufacturing. Knowledge in managing the entire software testing operations involving requirement gathering, development of functional specifications, design & development and co-ordination with customer. Expertise on identifying problem and problem solving.

Job Responsibilities :
1. Control, modify & improve tester quality for increase yield of products in production lines.
2. To thoroughly analysis & investigate about technical problems when receive from line operator
complaint by meeting with concerned members, after that do failure analysis, reliability or
simulation then summary result including corrective and preventive action.
3. Disposition abnormal condition, set corrective & preventive action, report to concerned team.

2008 - 2010 : YIC Asia Pacific Corporation Limited (Supplier of TOYOTA) [HQ : YAZAKI Corporation Japan]
Business : Automotive Parts Supplier
Position : R&D Engineer | Office Location : Bangkok
YIC-AP is the center for design & development of automotive parts in ASEAN to meet the requirements of automobile manufacturers through advanced technology & excellent quality.

Job Responsibilities :
1. Benchmark : To compare wiring harness of company's products to other car makers for pick up new ideas by analysis details of all components and routing circuits of other car maker’s products base on our products.
2. New Car Model Competition : Development wiring harness of new car model.
Compare between current car model & specifications of new car model consist of Circuit routing, Components, Systems, Price., etc. Then, modify products related to specifications and improve workability in production line.
3. Customer First Activities : Increase customer satisfactions by improve quality of products.
Improve production line about significant point which did not specific in drawing such as Priority of electric wires arrangement & control quality of products in each plant to be same standard.
Subordinate in team : - (beginning of work, still junior position)

สถาบัน QFE Consult & Service Co., Ltd.

หลักสูตร Quality Management System (QMS) ISO 9001:2015. (BevPro Asia Internal Training)

สถาบัน NXP Manufacturing (Thailand)

หลักสูตร 2014 : Quality Management System (QMS) ISO/TS 16949 : 2002. (NXP Internal Training)

สถาบัน BevPro Asia Co., Ltd.

หลักสูตร Safety officer in Management Level (Internal training)