ตำแหน่ง Customer Experience Project Executive

บริษัท Central JD Commerce

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Re-platformed and revamped the company’s internal wiki as the knowledge base of the company
• Wrote the HTML and CSS and assisted in writing the content for the customer’s help center
• Project leader in optimizing the coupon rules and regulations, coupon approval, and delivery
process of the coupons to the customer
• Project leader in optimizing the after-sales conditions, process and the UX/UI to improve the
customer’s and seller’s experience in handling after-sales
• Project leader in improving seller’s experience in using the “DongDong chat” (Platform’s
chat system) to communicate with customers by adding a web-based chat system instead of
an exclusive window only application, adding notifications and improving the UI
• Used JIRA to improve various business process in the company such as submitting IT
requirements, platform bugs, and ease communication and collaboration between departments

ตำแหน่ง Part-time E-commerce Executive Lead

บริษัท A.S Maharaja Co., Ltd. (Exporter & Manufacturer of Shoes)

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
● Re-platformed and set-up online website as well as mobile application for the company (www.naalsouq.com)
● Handled online retail and wholesale orders
● Oversaw and directly managed digital marketing channels including Google AdWords,
Search Engine Optimization (SEO)1 and social media advertising)

ตำแหน่ง Part-time Sales

บริษัท Royal Comfort (Shoes retail store)

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
● Handled Customer Service activities for store front-line, dealing with customer enquiries and fulfilling order to cash cycle for the store
● Handled inventory: forecasting, planning and scheduling production of custom-made shoes to fulfill client’s required delivery