ตำแหน่ง Sales Coordinator

บริษัท Grand Mercure Bangkok fortune hotel

ที่อยู่บริษัท 1 ถนนรัชดาภิเษก แขวง ดินแดง เขต ดินแดง กรุงเทพมหานคร 10400

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
➢ Coordinate sales team by managing schedules, filing important
documents and communicating relevant information.
➢ Respond to complaints from customers and give after-sales
support when requested.
➢ Ensure the adequacy of sales-related equipment or material.
➢ Assist in the preparation and organizing of promotional material or
events.
➢ Makes sure that sales orders are delivered in a timely fashion and
according to the desires of customers.
➢ Negotiate/close deals and handle complaints or objections.
➢ create detailed proposal documents, often as part of a formal
bidding process which is largely dictated by the prospective
customer.
➢ Responsible for room selling.
➢ Prepare reports (including activity, closings, follow-up, and others)
➢ Handle the quotations, collection of payments, customer.
➢ Make a reservation and send confirmation letter to client once
reservation staff is away.
➢ Respond to incoming email and phone enquiries.
➢ Act as a contact between a company and its existing and potential
markets.

ตำแหน่ง Reservation Officer

บริษัท Grand Mercure Bangkok fortune hotel

ที่อยู่บริษัท 1 ถนนรัชดาภิเษก แขวง ดินแดง เขต ดินแดง กรุงเทพมหานคร 10400

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
➢ Provide hotel and surrounding area's information to guests by
email, telephone including OTAs' extranets e.g., Booking.com,
Expedia.
➢ Provide best rate and availability, reserve and arrange all bookings
from all segment (TARS, direct guests, travel agents, corporate by
email, fax and phone).
➢ Provide and complete additional / special request e.g., guest
preference, airport transfer reservation and others.
➢ Arrange deposit of prepaid and non-refund bookings.
➢ Prepare daily no-show report and manage cancellation,
modification and updates bookings on OTAs' extranet.
➢ Recheck daily arrival lists including D+1 booking.
➢ Coordinate with Sales Department, Front Office and concern departments to make sure that all bookings will be correct.

ตำแหน่ง Guest Relation Officer

บริษัท Grand Mercure Bangkok fortune hotel

ที่อยู่บริษัท 1 ถนนรัชดาภิเษก แขวง ดินแดง เขต ดินแดง กรุงเทพมหานคร 10400

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
➢ Coordinate the preparation of all VIP Returns, Long Stay, and
Honeymoon.
➢ Review arrival lists to welcome guests.
➢ Coordinate the preparation of VIP amenities.
➢ Make reservations over the phone and in person.
➢ Welcoming guests in a friendly and professional way.
➢ Providing information about facilities, programs and other
services.
➢ Offer assistance with certain tasks (e.g., confirming travel
arrangements, taking messages.
➢ Provide hotel and surrounding area’s information to guest.

ประสบการณ์ทำงานอื่นๆ
Jan 2017 – Nov 2017: Tourist Agency (ToTo Tour at Aonang Krabi)
➢ Promote tour package to visitors.
➢ Responds to inquiries and makes reservation as needed.
➢ Arrange transportation as needed.
➢ Preparing promotional materials.
➢ Processes reservations directly with customers.

Jan 2015 – Dec 2016: Coordinator officer (Infinite sounds company at
Nonthaburi)
➢ Update Event Reports on a monthly/weekly/daily basis, as
progress and commitments are made.
➢ Coordination, on-site event support.
➢ Communicate with clients and take detailed minutes during client
meetings.
➢ Work with the marketing team to ensure all event to be success.

สถาบัน Qoo co

หลักสูตร ภาษาจีนสำหรับแผนกต้อนรับ

สถาบัน Qoo Co

หลักสูตร ภาษาอังกฤษสำหรับแผนกต้อนรับ