ตำแหน่ง Helix’s Ambassador (Customer Service)

บริษัท The Mall Group Co., Ltd. (the Emquartier Department Store)

ที่อยู่บริษัท the Emquartier Department Store

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Interacted and communicated with clients in person with a service-minded; supported and guided them the best way to go to Helix Dining, along with provided them the hot deal​ promotions, and sometimes advised them the specific information of the department stores: both Emquartier and Emporium.
• Demonstrated ability to handle multiple tasks simultaneously; publicized Helix Dining information to the customers, facilitated them to take the elevator, taken them to the place they required, encountered and answered the unexpected questions.
• Worked collaboratively with the other ambassador staff and coordinated with the other customer relations staff to satisfy the clients; also gained experience in working as a night-shift staff.
• Proven quick learner with ability to solve the problem at hand and to make the appropriate decision all at once; including improved language skills by conversing with foreign customers such as English, Japanese, and Chinese.

ตำแหน่ง Waitress

บริษัท Raan Khao Kang Khun Mae Tim (Big C Rama II)

ที่อยู่บริษัท Big C Rama II

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Prepared Thai foods with the restaurant owner in the morning before opening the shop.
• Serviced the customers at best so that they would get the best experience in eating at this restaurant; informed the menu and the promotion to them, taken their order, and dished up as soon as the food is ready to be served.
• Worked well with the other waitress as a team.
• Learned the process of restaurant business and experienced to work hard in a small business area.

ตำแหน่ง Call Center

บริษัท The Minor Food Group Public Company Limited (The Pizza Company)

ที่อยู่บริษัท Gypsum Metropolitan Tower

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Communicated with customers on telephone with a professional performance such as listening attentively and speaking effectively with a mature tone; answered the incoming calls, received pizza orders and directed the orders to the terminal branches through TrueTouch's specific computer program.
• Demonstrated strong communications skills and tactic when dealing with challenging people; handled the situation and turned crisis into opportunity by offering clients the current promotion, presenting them some worthy choice, then eloquently persuading them to add more order as an implicitly sale responsibility.
• Gained some positive feedback from a team leader; hence, endeavoured to improve a work performance while working at this company.

สถาบัน Coursera

หลักสูตร Chinese for Beginners (Peking University)

สถาบัน Chulalongkorn University

หลักสูตร Critical Thinking for Business

สถาบัน Google Digital Garage

หลักสูตร The Fundamentals of Digital Marketing