ตำแหน่ง Customer Service Specialist

บริษัท Majorel

ที่อยู่บริษัท New Delhi, India

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Deal directly with the diver and rider either by telephone or email.
- Handle and resolve driver and rider complaints. Block and unblock partner
accounts, approve a document, and driver’s car.
- Handle case as a safety agent, when the driver or the rider faces an accident or
harassment while driving.

ตำแหน่ง Customer Services Associate

บริษัท IGT Services and Technologies KL Sdn. Bhd,

ที่อยู่บริษัท Malaysia

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Inbound - Outbound call or email to customers and partners 35-65 or above cases per
day with resolved status.
- Develop a rapport with customers, demonstrating a friendly and helpful manner to put
them at ease.
- Delivered essential business terms and conditions to clients with positive impacts.
- Updated tracking case records every working hour.
- Customer was given options for a solution, and they were handed.
- Negotiated incorrect pricing rates with partners for company high profits.
- Performed basic system error troubleshooting when necessary.