ข้อมูลส่วนตัว สำหรับสมาชิกเท่านั้น ชาย (โสด) ไทย พุทธ 21-กุมภาพันธ์-2523 อายุ 43ปี 175 Cm หนัก 73 Kg Military Service ข้อมูลการติดต่อ สำหรับสมาชิกเท่านั้น สมุทรปราการ (ไม่ระบุ) สำหรับสมาชิกเท่านั้น สำหรับสมาชิกเท่านั้น สำหรับสมาชิกเท่านั้น โทรศัพท์ , Email ข้อมูลทั่วไป การบริหาร/การจัดการ/บุคคล งานประจำ (Full Time) 47,500บาท ขึ้นไป 9 เม.ย. 2562 9 เม.ย. 2562 JobTH.com | ประวัติการศึกษาสูงสุด จบการศึกษาแล้ว ในปี พศ. 2553 ปริญญาโท Ramkhamhaeng University Master Degree: Business Administration (MBA) Financial & Banking 3.12 ปริญญาตรี Ramkhamhaeng University Bachelor Degree: Faculty of Education Clinical & Communication Psychology Psychology 2.96 ประวัติการทำงาน 12 ปี กุมภาพันธ์ 2560 ถึง พฤศจิกายน 2561 Galaxy Butler Service Manager Thai Samsung Electronics co. ltd Branch Network Operation สำหรับสมาชิกเท่านั้น Manages service department team members, including customer service interactions, reports, and repairs. Provides the highest level of customer service with a sales-minded attitude while developing lasting customer relationships. Develops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulations Monitors department issues and client complaints to define patterns and work to lessen those recurring issues Customer re-information Consult & Waiting time Management Handle Complain Management/ Manage Butler Stock Loan set device Performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure highest quality of work Software upgrade, Solve a Problem, Transfer data & information. Follow up Pending Case Management/ Report Risk Sensing Training & Conference ASC staff / Morning talk boot up. Support News/ Other project for development and Co-ordination with GC Front for front Service and improve the Customer to Satisfied. พฤศจิกายน 2561 ถึง เมษายน 2562 Regional Service Management Haier Electrical Appliances (Thailand) Company Limited Ratchada สำหรับสมาชิกเท่านั้น Regional service managements function is to be fully engaged in their assigned region, comprehensive working Service Center accounts, operating issues, competitive landscape, and strategic outlook. Manages regional performance by assisting Haier Service Centers in achieving and maintaining Key Performance Indicators (KPIs). When needed or requested, Develops/Implements action plans for improvements, with clear root cause analysis, reporting and follow up. Service partners are fully supported in all technical and procedural areas and that these partners are satisfied with Haiers service and support. Regular meetings and on-site visits with service partners and dealers to perform process improvement tasks Creates detailed reports which include: Surveying service partners, researching databases, performing on-site visits, obtaining samples, and researching potential solutions. Escalates operational issues and reports pertinent data to head office management, and HQ service operations Supports assigned service centers with relevant coaching and mentoring in specific product lines, administrative processes, technician productivity, and efficiencies. Engages in professional feedback, development plans, and corrective actions. Supports Haier Sales, Marketing and Dealer support teams as needed to ensure end-user customers service is being handled efficiently. มีนาคม 2555 ถึง กรกฎาคม 2559 Assistant Vice President (Training Specialist Level 5) Institute of Research and Development for Public Enterprises (IRDP) 1193 EXIM Building, 17th fl., Phaholyothin Rd., Phayathai. Bangkok 10400 สำหรับสมาชิกเท่านั้น Building new team spirit Bidding Training Project government & Private projects : Leadership Succession Program (LSP) Driving training & development strategies Initiating, developing, monitoring Talent Management Program Initiating Design & Creative advertisement of training program with website and advertiser such as nation group at Newspaper. Formulates policies and business strategies and provides the general direction for organization. Conduct training need analysis, curriculum designing. Annual and monthly planning training & development plan, Budgeting or Evaluation report. Controlling and developing a broad range of activities in the function focus on Organization Development and Staff Training & development Conduct Orientation program, Supervisory Skills and Communication Initiating Develop performance management Initiating Update the Operations Manual and Training Manual in a well-organized system. Management staff and Operations team starting from Supervisor level up. Conduct effective recruitment with Operations team. Assist VP in developing Internship & External Programs. Coordinate and organize with the target of business handle additional responsibilities as required. ประวัติการฝึกอบรม สิงหาคม 2558 ถึง สิงหาคม 2558 Association of Thai Securities Companies - ASCO Training Institute (ATI) Back Office Operation (BOO@Broker 2015) 17 Oct 2015 สิงหาคม 2557 ถึง สิงหาคม 2557 Institute of Research and Development for Public Enterprises (IRDP) JUWI AG Germany สิงหาคม 2557 ถึง สิงหาคม 2557 Institute of Research and Development for Public Enterprises (IRDP) ECB: European Central Bank ความสามารถ ความสามารถทางภาษา พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก) พูด (ดี) อ่าน (ดี) เขียน (ดี) ไทย 35 คำ/นาที อังกฤษ 30 คำ/นาที รถยนต์ ,รถจักรยานยนต์ , Computer Operating System Microsoft Word, Excel (Vlookup Pivot Table), Power Point are Good, Internet, Email, Siebel and Avaya. Photoshop, SPSS, SBA Program, Tiger Soft, Cyber HRM, Payroll โครงการ / ผลงาน / เกียรติประวัติ / บุคคลอ้างอิง REFERENCE: URGENT CONTRACT K.Navarat Phuangrod Vice President Head of General Administrative Division Amanah Leasing Public Company Limited. Tel.088-088-3096, 081-614-6681, 02-612-3233 # 2180 K.Pichayut Sukthai Assistance Manager Thai Samsung Electronics co. ltd Tel. 081-924-3555 ******************************************************* TRAINING & OBSERVE ACTIVITIES LEADERSHIP SUCCESSION PROGRAM GERMANY, FRANKFURT, LUXEMBOURG, STRASBOURG FRANCE 1. JUWI AG Germany juwi is a successful and highly expertise project developer for wind and solar Energy plants 22 Oct 2014 2. ECB: European Central Bank 3. Banque centrale de Luxembourg (BCL) 24 Oct 2014 4. Bayerische Motoren Werke (BMW PLANT) 27 Oct 2014 Better IT for Good Government (BIGG) 3 Jul 2014 CAT Telecom Public Company Limited) & Total Access Communication Public Company Limited Observation Study 4 - 9 Dec 2013 (Japan) House of the National Diet of Japan TOYOTA Commemorative Museum of Industry and Technology Observation Study 28 Oct 2013 (Thailand) District Cooling System and Power Plant (DCAP) THAI Catering Department Aeronautical Radio of Thailand LTD The Greater Mekong Investment Forum 2013 (Thailand) Euro money Conferences 13 Jun 2013 at Central World Thailand Observation Study 23 - 27 May 2013 (Seoul, Korea) rogram to create awareness to lead to change corporate culture. The principles of good governance. at Seoul, Korea สำหรับสมาชิกเท่านั้น |