ตำแหน่ง Area Business manager

บริษัท OYO technology and hospitality Thailand

ที่อยู่บริษัท Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Supervise hotel operation teams to deliver satisfying hotel services to guests and promote the company's brand in the assigned area for revenue growth.
- Conduct promotional activities to generate revenue and increase brand visibility.
- Monitor and supervise the resources, room inventory, property performance, and profitability.
- Train hotel operation team members to improve their skills and competencies.
- Implement operation policies and programs for smooth operations.
- Conduct business meetings and coordinate with business teams and hotel partners to ensure continuous development.

ตำแหน่ง Cluster operation manager

บริษัท OYO technology and hospitality Thailand

ที่อยู่บริษัท Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- The primary responsibility is to drive better guest
experience and ensure adherence to OYO processes.
- Inspect properties to ensure adherence to the OYO standard.
- Support the day to day operations work for the assigned hotels and report to the hotel owner.
- Conduct periodical and non-scheduled audits to ensure hotel premises and rooms are clean, tidy, and ambient enough to receive and tend guests.
- Take measures to prevent revenue leakage for OYO.
- Handle guest escalations and ensure a delightful experience for OYO guests.
- Train hotel staff on best practices for guest interactions as well as using OYO systems.
- Ensure high visibility for the OYO brand at the property site and notify the central team if the OYO brand is hampered.
- Provide inputs to the central team on the appropriate pricing of the property.
- Conduct assessments to review customer satisfaction and service recovery process.
- Conduct the training of hotel staff.
- Establish communication channels to interact with customers in order to obtain their feedback and assist with the resolution of problems.
- Liaise with the marketing department and revenue department to develop and implement strategies for growing the business.
- Set and adjust the rates for different services according to their quality level.

ตำแหน่ง Reservations executive Europe Market

บริษัท KUONI global travel services

ที่อยู่บริษัท Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Handling group reservations for the European market.
- Make a reservation for hotels and monitor an amendment including all special requests.
- Control cancelation deadlines and issue deadlines.
- Working closely with sales/operation and hotel reservation teams.

Tour sale representative
- Selling and organizing excursions and other activities.
- Responding to clients' queries.
- Handling client issues.
- Resolving any conflict with or between clients.
- Maintaining an in-depth knowledge of the resort and the local area in order to answer clients' questions.
- Accompanying customers on excursions and acting as a guide.
- Keeping basic accounts and records and writing reports.
- Assisting in the support and training of new holiday representatives.

ประสบการณ์ทำงานอื่นๆ
Tour sale representative at Destination services June 2017- August 2018
Responsibility
- Selling and organizing excursions and other activities.
- Responding to clients' queries.
- Handling client issues.
- Resolving any conflict with or between clients.
- Maintaining an in-depth knowledge of the resort and the local area in order to answer clients' questions.
- Accompanying customers on excursions and acting as a guide.
- Keeping basic accounts and records and writing reports.
- Assisting in the support and training of new holiday representatives.


Financial Service Executive at Krungthai Axa May 2016-June 2017
Responsibility
- Coaching and grooming a team of financial service professionals to provide quality advice to clients.
- Guiding new advisors to achieve sustainable and scalable success in the Financial service industry.
- Working with bankers/tellers whereas they refer clients to convert it with a sale.
- Greeting the clients who were entering the branch and invite them for financial needs analysis and get to know their basic information.
- Offer the AXA products to the clients and generate sales from them.
- Check emails, meeting appointment with clients, presentation with future clients, meeting my quotas, going to the main office to get the cheque for my active clients.


Business Development Executive at Acquire southeast Asia company limited March 2015-May 2016
Responsibility
- Make a telephone to new prospective customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.
- Engage prospects over the phone, email, social media, and at times face to face to qualify them for the next steps in the engagement cycle.


Client Relations Executive at Fraser suite Sukhumvit hotel March 2014-February 2015
Responsibility
- Check-in, check-out process and ensure that all process is handled smoothly without unnecessary delay or discomfort to any guest.
- Handling guest complaints and concerns in an efficient and timely manner.
- Coordinating with other departments and multi-tasking job duties in a busy environment.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Perform basic cashier activities.

Receptionist at Babylon bed and breakfast November 2006-December 2010
Responsibility
- Check-in, check-out process and ensure that all process is handled smoothly without unnecessary delay or discomfort to any guest.
- Handling guest complaints and concerns in an efficient and timely manner.
- Coordinating with other departments and multi-tasking job duties in a busy environment.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Perform basic cashier activities.

สถาบัน Thai Airways International Co.,Ltd.

หลักสูตร Internship Program

สถาบัน Belterra Casino & Resort USA.

หลักสูตร Internship Program