ตำแหน่ง Endpoint Infrastucture Engineer

บริษัท THEMALL GROUP

ที่อยู่บริษัท 49 ถนน รามคำแหง แขวงหัวหมาก เขตบางกะปิ กรุงเทพมหานคร 10240

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Create Image master Operation System that is used inside the company and setup computer desktop & laptop and join domain for the user, so they are able to use it instantly. Installing computer & printer. Local Onsite to other branches, reporting the problems from users that are not able to use the IT devices or software inside the organization to the vender. Give instructions to use software & hardware. Support teams that are related to the organization about resolving problems or needing help and config Thin Os device to be able to deploy through Wyse Management site

Operating Systems :
Analyze the problem that happened and find the way to resolve it the fastest way Install Operation System eg. Windows 10,7 Use this if the Operation System isn't usable or needed to reinstall installing,

Hardware & Software :
Resolve the basic problems about Hardware & Software, if you cannot resolve the problem, or needed the Vendor to resolve it. You can report the problem to the Vendor to come resolve it. Install software that is usable and follows the company's policy and can be edited if the user isn't able to use it. Brands that have been modified eg. HP, Dell, Acer

Help Desk Support
Summary : Remoter is used to resolve problem for the user. If the remoter can resolve it. Use ultravnc vnc,Teamview and give instructions to resolve the problem of the user eg. Microsoft Office special program or give advices about basic checking for the user to reduce the waiting time for the support on site.

ตำแหน่ง IT SUPPORT

บริษัท THEMALL GROUP

ที่อยู่บริษัท 49 ถนน รามคำแหง แขวงหัวหมาก เขตบางกะปิ กรุงเทพมหานคร 10240

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Operating Systems :
Analyze the problem that happened and find the way to resolve it the fastest way Install Operation System eg. Windows 10,7 Use this if the Operation System isn't usable or needed to reinstall installing,

Hardware & Software :
Resolve the basic problems about Hardware & Software, if you cannot resolve the problem, or needed the Vendor to resolve it. You can report the problem to the Vendor to come resolve it. Install software that is usable and follows the company's policy and can be edited if the user isn't able to use it. Brands that have been modified eg. HP, Dell, Acer

Help Desk Support
Summary : Remoter is used to resolve problem for the user. If the remoter can resolve it. Use ultravnc vnc,Teamview and give instructions to resolve the problem of the user eg. Microsoft Office special program or give advices about basic checking for the user to reduce the waiting time for the support on site.

สถาบัน บริษัท เดอะมอลล์ กรุ๊ป จำกัด

หลักสูตร IT support