ตำแหน่ง Guest Service Agent and Reservation Sale Agent

บริษัท Holiday Inn Bangkok Sukhumvit 22

ที่อยู่บริษัท Sukhumvit22, Sikhumvit Rd. Klongtan,Klongtoey, Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
-Check guests in, issue room keys, provide information on hotel services and
room location.
- Welcome guests in a friendly, prompt and professional manner recognizing IHG
Rewards Club Members and also returning guests
-Answer phones in a prompt and courteous manner
-Record guest preferences in the system.
- Communicate any outstanding guest requests or issues to management that
may require additional monitoring or follow-up
-Respond email with all clients.
-Create Guest (FIT) booking and Company booking as per request.
-Summary report by daily and monthly to Management.
-Coordinate with other department and Follow up payment.
-Check up for company revenue in advance by monthly. (etc.)
-Work as part of a team and communicate with other departments as per hotel
procedures to ensure excellent & quality and service.