ตำแหน่ง Ticketing and Reservation Supervisor

บริษัท Adinas Travel GSA for SAUDIA Airlines

ที่อยู่บริษัท Pathumwan Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Responsible for selecting, placing, and promoting ticket booth staff, ensuring the proper booking and sale
of tickets, and maintaining daily records of business transactions. Meet with event promoters and personally deal with customer complaints. Knowledge of computerized ticket systems (AMADEUS). Managing and troubleshooting the computer ticketing system. Ensures the smooth running of ticket sales, motivates staff, and quickly sorts out customer complaints. Undertake counter and telephone. Assist customers with queries regarding the Festival program and website. Responsible for ticketing issue at check-in counter such as upgrade promo, excess baggage, seat requirement. Maintain daily records of business transactions including ticket sales, refund, deposits, Group TKT, Forfeited.

ตำแหน่ง Ticketing and Reservation

บริษัท Oman Air

ที่อยู่บริษัท Sathorn road, Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Handling MEDA/MEDIF/STRETCHER case in term of providing ticket fare, condition and documents progressing for customer who travel with medical treatment. Cooperate with station hospital and local hospital for smooth handling. Operating Airline booking system for processing customer’s reservation, rebooking, reissue, refund, and other related to reservation. Processing payments and sending confirmation details to customers including selling and promoting Airline's products. Sorting out any issues that may arise with bookings or reservations. Up-selling, when appropriate, by informing customers of additional services or special packages, such as seat upgraded. Providing support to customers who may need to amend or cancel a reservation. Pre-flight checked daily flight departing from BKK station. Ensure all ticket and booking is ok to board. Managing and planning the advance and existing inventory of available passenger space on flights.

ตำแหน่ง Ticketing and Reservation

บริษัท Garuda Indonesia

ที่อยู่บริษัท Rama 4 road, Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Taking customers' information and feeding in the computer systems and making reservations for individuals and groups reservation. Using airline's computer system (Amadeus) for checking flights, fares, and new updates. Handling questions, complaints, and inquiries from customers politely and discreetly. Instructing customers on using company website and mobile application for information. Applying discounts on tickets for regular customers and assisting the reservation. Handling the passenger for mileage redemption, upgrade, and buy mileage. Made alternate arrangements for passengers owing to flight cancellation or flight delay and processed refund as required. Provide the fare quotation, calculate new fare, payments for sold tickets for customers.