ตำแหน่ง Spa Manager

บริษัท Outrigger resort and spa

ที่อยู่บริษัท อ.เกาะสมุย จ.สุราษฎร์ธานี

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
ดูแลงานทุกอย่างในสปา
-Operation
-Training
-Promotion
-Manning
-Incorporation
else...

ตำแหน่ง Spa Manager

บริษัท Koh Tao Cabana Resort

ที่อยู่บริษัท เกาะเต่า จ.สุราษฎร์ธานี

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
ดูแลงานทุกอย่างในสปา
-Operation
-Training
-Promotion
-Manning
-Incorporation
else...

ตำแหน่ง Head Receptionist

บริษัท Eranda Herbal Spa

ที่อยู่บริษัท 9/37 ม.2 ต.บ่อผุด อ.เกาะสมุย จ.สุราษฎร์ธานี 84320

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
ดูแลต้อนรับลูกค้า ขายทรีทเม้นท์ ทำยอดตามเป้าในแต่ละเดือน ดูแลงานส่วนหน้าและห้องทำทรีทเม้นต์ เสนอช่องทางการขายและการจัดทำโปรโมชั่นต่างๆ

ประสบการณ์ทำงานอื่นๆ
WORK EXPERIENCE
Wellness Training and Developing Manager
Kamalaya Resort 10/2019 – Currently
Achievements/Tasks
Self-improved and developed to be better skill and on track of CIBTAC.
Archived and accomplished Guest KPI score.
Created new treatment to be consistency with the trend.
Improved the procedure of massage and treatment to be consistency with the room type and guest’s preference.
Training and developing the new training program for all therapist and spa receptionist.
Archived and maximized team's training hours.
Created a new format for reporting and booking chart.
Created and archived the healthy menu combined with food & drink.
Created the personalize services as per guest requested.
Created the sales skill and customer focus for all staffs.
Foster the brand DNA and coaching brand position, brand culture and brand styling to the team and all staff members.
Developed staff multitask skill and empowerment the team.
Improved the property's facility and implemented the necessary signage and the accessories.
Created new cultures and new experiences to the guests.


Spa and Wellness Manager
W Maldives 03/2019 – 09/2019
Achievements/Tasks
Archived and accomplished Guest Voice score.
Increase the spa revenue from last year and archived monthly also yearly budget.
Archived and maximized team's training hours.
Created a new format for reporting and booking chart.
Created and archived the healthy menu combined with food & drink.
Created the personalize services as per guest requested.
Created the sales skill and customer focus for all staffs.
Foster the brand DNA and coaching brand position, brand culture and brand styling to the team and all staff members.
Developed staff multitask skill and empowerment the team.
Improved the property's facility and implemented the necessary signage and the accessories.
Created new cultures and new experiences to the guests.
Contact:
MrMohamed Haroon
- [email protected] Tel: +9607301301


Spa and Recreation Director
Four Point by Sheraton Da Nang Vietnam 02/2018 – 02/2019
Achievements/Tasks
Established the spa and fit concept, brand signature, brand position, spa menu and signature treatments.
Pre-opening team and inspection the guest's room also reported the defects of assigned area.
Marketing plan and analyzed the trend of guests to increase the market share and revenue.
Created FF & E and OS & E for spa and recreation department also inventory.
Designed and decorated spa, living room, relaxing, room, treatment room, and store and staff room.
Created the wellness menu combined with foods and drinks.
Training the brand DNA and developed the associate’s skills.
Distributed Spa and Fitness member to the resident guests.
Created social media and digital marketing to the local guests and travel agent.
Contact:
Mr.Marko Ilic
– [email protected] Tel: +8498 1009 803


Spa & Energy Manager
W Koh Samui 06/2015 – 02/2018
Achievements/Tasks
Customer services and guest personalize services experiences.
Training and focus to consistency and sustainable the brand standard.
Coaching and developing all staffs.
Created the Spa & Fit member to increase the number of spa guest and increase the revenue.
Foster all staffs to improve their multitask skill.
Empower all staffs to work as the upper level skill and assigned them the different task.
Renew spa menu and package as per new brand concept and the trend also the market changed.
Effective promotion and analyses the guest's mixed.
Task force at Westin Pazhou from Oct 2017 - Nov 2017
Task force at Renaissance Phuket
Contact:
Mr.Piyoros Naronglith General Manager at Phnom Penh
– [email protected] Tel: +6681968 3200


Spa and Health Club Manager
NAPT Company 12/2013 – 06/2015
Qatar National Academy for Professional Training
Achievements/Tasks
Pre-opening team and set up all facilities with decorate the treatment room and involved with interior team to design the furniture and all accessories.
Training spa treatment and machine overall to all staff in spa facilities.
Involved with doctor team to consult and provide the right services.
P&L analysis to control the cost of eat treatment.
Manage the schedule as per season to be consistency with the guests.
Created personalize healthy program for guests.
Contact:
Mr.Masoud M.A. Al-Khaldi General Manager and Member of Board
– [email protected] +974 4462 6458


Spa Manager
Le Meridien Koh Samui Resort and Spa
01/2011 – 12/2013
Koh Samui, Surath Thani, Thailand
Achievements/Tasks
Re-branding to Le Meridien and focusing on the brand immerse.
Training the new brand standard to all staff and foster the brand DNA and refreshing the treatment procedures.
Customer services and guest experiences to increase KPI score.
Created and distribute the package for local and travel agents.
Contact:
Ms.Tina Liu General Manager at W Bangkok
– [email protected] Tel: +66 2 344 4000


Spa Manager
Cocodor Hotel
The chairman of Seychelles
Achievements/Tasks
Pre-opening team and new set up spa building and designed the treatment room.
Designed the spa treatment menu and training to all staff.
Worked with the operation team to support Front Office during high season.
Provided massage and treatment to the guest.
Contact:
Dr.V.Ramados
– [email protected] Tel: +248252 5011

CERTIFICATES
Spa manager certificate
Spa Revenue Maximize (04/2019)
Marriott International Hotel Worldwide
EDUCATION
Bachelor of Business Administration 01/2004 – 10/2006
Valaya Along Rajabhat University under the Royal Patronage
Pathum Thani, Thailand: Courses Marketing

Diploma in Health Sciences 06/2001 – 03/2004
Rajamangala of Technology University
Pathum Thani, Thailand: Courses Applied Thai Traditional Medicine Major

INTERESTS
Volleyball, Badminton, Billiard, Gym, Diving, Beauty & Make up and fasting program