ตำแหน่ง Team leader IT Helpdesk Support

บริษัท FWD LIFE Insurance PLC.

ที่อยู่บริษัท 14 floor Sindthon Tower / Lungsuan Road / Ploernjit , Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
-.Install Hardware (PC,Notebook ,Printer).
- Install and Config Operation system( Windows XP,Vista,7,10).
- Install and Config Standard software & In-house Software.
- As first point of contact for incidents cases from users
- Perform and resolve standard service requests and incidents
- Clone Windows Image on the network and Harddisk.
- Troubleshooting any Software/Hardware/Network and Printers
- Claim a computer , IT equipment with Vendor.
- Config E-mail on PC Desktop ,Notebook ,Mobile .
- Monitoring Window Server , Critrix Server & update DAT Antivirus.
- Remote desktop to Solve problem about Computer PC,Notebook,printer,Network.
- Reporting DAT Antivirus & Patch Window security every Month.
- Update & Deploy Other Software + Patch Window security.
- Create New IMAGE to Clone WINDOWS 7/10
- Set User Logon , Policy And Security for Citrix Server.
- Contact with Vendors to Fix Softwares .
- Manage Case Tickets and SLA .
- Maintenance of Internal compliances, security policies and IT policies
- Maintain an inventory of equipment

ตำแหน่ง System administrator

บริษัท Ampomicrosys

ที่อยู่บริษัท BTS Saladaeng / Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
-Install Windows OS (xp,vistra,7,8,Server 2003-2008r2)
-Install License software and freeware.
-Install Printer and scanner.
-Install Wired Lan and wireless network.
-Repair Computer PC ,Notebook and IT equipment.
-Remote desktop to support User ( VNC ,Ammyy,Teamviewer).
-Internal Servers care.
-Ghost OS on network and hardisk.
-Onsite Support User on upcountry.
-Claim computer and Equipment.
-Maintainence Server and Tape libraly.

ตำแหน่ง IT Support

บริษัท TCC Technology co,ltd

ที่อยู่บริษัท 30 Floor Empire Tower South / Sathorn Road / Yannawa , Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Technical support about hardware software & network
- Onsite support upcountry
- Install PC hardware & software
- Receive call from user to solve problem about IT
- Review computer + Equipment
- Claim accessory & equipment
- Manage AD & Exchange Server

ประสบการณ์ทำงานอื่นๆ
IT Field Service Support
ClarityIT Co., Ltd.
Started Dec 2018 - Present

- Manage Service and incident ticket.
- Use SCCM to reimage Windows.
- Help user to fix the issue about Computer hardware ,Software or IT equipment.
- Manage Computer spare.
- Do the IT project which assign by Cluster lead
- Work and Coordinate with global IT to solve the problem
- Contact with Dell vender to replace a new computer part
- onsite support at spoke site

สถาบัน ECC

หลักสูตร Dream Weaver

สถาบัน ECC

หลักสูตร HTML

สถาบัน ERT

หลักสูตร AD configuration & Microsoft Exchange