ตำแหน่ง Wine Operation Manager

บริษัท Independent Wine & Spirit (Thailand) Co.,Ltd.

ที่อยู่บริษัท 177/1 BUI Bulding 19th Flr., Unit 19/1-2, Surawongse Rd., Suriyawongse, Bangrak, BKK 10500

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Responsibilities : Administer the entire Q Shop operation in such a manner as to bring into effect the superior product and service expected for customer in accordance with policies and procedures adopted by the IWS. Responsible for the overall administration and operation of the Retail & Corporate Division including the maximization of profits, establishment of quality standards, maintenance of high staff performance and customer satisfaction.
SPECIFIC DUTIES AND RESPONSIBILITIES:
1. Directly responsible for all outlet of Q Shop and Q Shop by Scoozi Italian Restaurant, ensuring a smooth running, profitable operation within the framework of the IWS.
2. Establish and lead shop operations strategies to develop sales and staffs in department.
3. Lead shop operation team to maintain fix assets and records.
4. Plan and organize shop operations team to perform work according to established strategies in order to achieve set targets.
5. Forecast demand, plan budget, SOP to support company business that shop operations be able to contribute.
6. Monitor shop operations performance and provide guidance to staff.
7. Develop, standardize and embed Standard Operational Procedure to apply in shop operations. Review and update as needed.
8. Energize and develop team to work effectively with minimal waste.
9. Lead and expedite Margin Management in shop operation to hit a target.
10. Ensure that work environment is positive and provide constructive feedback to team and related parties to get business solution.
11. Hire and motivate shop staff to be discipline.
12. Find new interesting locations to expand new shops.
13. Cooperate with related functions to support company goals. Lead, manage, monitor shop operations P&L.
14. Propose to get local promotion to increase sales in specific area.
15. Coach staff to have continuous improvement, supervisory skills and managerial skills.
16. Update all concerned parties the information affecting business both positive and negative.
17. Ensure trainings are provided to Scoozi's staffs and Q Shop staffs to deliver jobs effectively.

ตำแหน่ง F&B Manager (Bowling & Music Business)

บริษัท SF Cinema City Co.,Ltd.

ที่อยู่บริษัท 444 7th Floor, Mah Boonkrong Shopping Center, Phayathai Rd., Wangmai, Phathumwan, Bangkok 10330

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Responsibilities : It is the responsibility of the F&B Manager (Bowling & Music Business) for all branches in Thailand to provide leadership and management for the Food & Beverage Division and integrate its functions to company support. All duties are to be performed in accordance with departmental and company policies, practices, and procedures.
SPECIFIC DUTIES AND RESPONSIBILITIES:
- Establishes plans of character, integrity and of quality which result in the long-range continued growth and profitability of the Food & Beverage Division.
- Coordinated the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment.
- Strong ability on cost controlling and training in food and beverage before launch the product for all branches.
- Works closely with local, state and governmental organizations in maintaining highest standards or health, sanitation and cleanliness in food and beverage area.
- Develops new and analyzes existing procedures and special promotions that will improve guest patronage under the guidelines of Company’s policies.
- Approves the employment and termination of food and beverage employees and is responsible for coordination of on the job training programs through department managers on a regular basis.
- Coordinate the development, interpretation and implementation of company’s policies, operating procedures and training programs, manuals, directives, menus, rules and regulations for the food and beverage staff and personnel.
- Responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service.
- Develops new techniques of service towards maximum guest satisfaction at minimum operating costs.
- Develop and maintain effective communications between all operating departments.
- Performs other job related duties as required by the Deputy Managing Director.
Achievement:
- Key person to successfully Training Program for all staffs in Bowling & Music Business for change the whole menu on food and beverage.
- Key person to successfully arrange F&B Quality Manual for the business.
- The leader to control and mange the cashier system (Promise System) for all branches in Thailand.

ตำแหน่ง Executive Secretary & Special Events Coordinator

บริษัท Putahracsa Resort & Spa Hua Hin

ที่อยู่บริษัท 22/65 Naeb Kaehat Rd., Hua Hin Prachuab KiriKhun

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Responsibilities : Collaborate in close conjunction with General Manager in all aspects of hotel operations. Work with all department heads, and assist wherever needed to ensure the smooth operation of the department with guest satisfaction as the first priority. Responsibilities include MICE planning, administrative duties involving the composition of documents and spreadsheets, restaurant & party’s group reservations as well as assisting hands-on in the outlet’s operations.
SPECIFIC DUTIES AND RESPONSIBILITIES:
Executive Secretary to GM
- Make an appointment for GM and all Department Heads.
- Arrange/set up the appointment for meeting and take minutes during Departments Heads / Executive committee meetings and at other meetings when ever required.
- Receives and monitors all incoming call to GM's office.
- Receive, sort and distribute mail to all departments. Also responsible for stamping hotel mail / monitor house DHL dispatches / receipts.
- Handles all confidential correspondence and other task up on assignment.
- Maintains and controls office supplies stock.
- Keeps record of department heads vacation schedules.
- Ensures filing is up to standard and easily accessible.
- Coordinating with customers and colleague to have the other required and information needed.
- Coordinating, cooperation and supporting for client order and requirement (including with visit by guests).
- Draft letter or write short letter on behalf my boss.
- Perform special duties on relation with department, guests, owner office, and government when required.
- Handle photo taking and drew up the design for hotel promotion and hotel activities e.g. signboard, poster promotion of the month, tent card and menu for F&B promotion.
- Fabricate voucher and all member card for special guests and per guest required.
- Prepares annual operation budget in conjunction with F&B Manager.
- Establishes guest service standards that meet the needs of the target market and are in line with the operating concept of the hotel.
- Ensures all operating standards comply with company policies.
- Monitors and analyzes menus and products of competitive restaurants.
Special Events Coordinator & Wedding Planner
- Responsible for coordinating and overseeing restaurant reservations for large groups of 12 participants or more. Coordinate menus and post BEOs immediately.
- Planning support in coordinating a variety of activities such as hiring and training staff, creating schedules, and tear down per master BEO/guest requirements.
- Attend BEO meetings and ensure that all set up of functions are per master BEO.
- Work with kitchen staffs and F&B to make sure all food and beverages are served in timely manger as mandated by the BEO’s.
- Assure event signage is properly posted and positioned and removed at completion of event.
- Make sure that all rooms not being used are ready for the following event (s) or if not being used, are set to center standards.
- Ensure accurate guest counts for proper guest billing; communicate this and all other changes to accounting department.
- Communicate with Executive Chef, Maitre d’Hotel, and Sales Manager on last minute changes to any and all functions.
- Handle and document all guests’ requests, complaints, etc. and communicate these issues with appropriate personnel.
- Ensure all cash control-handling policies and procedures are followed.
- Consistently communicate all information to Executive Chef, Maitre d’Hotel, restaurant managers, as well as all other center staff through e-mail.
- Excellent written and oral communication skills and customer service skills. Plan end of the year banquet.
Achievement:
- Key person to successfully arrange MICE Directory to effectively management for all events in the resort.
- Key person to successfully arrange SOP (Standard Operating Procedure) for the restaurant.
- Key person to successfully for the menu engineering program, is one of the most profitable exercises any operator can engage in. This series of worksheets will help you gain new and valuable insights on the menu items that will enable to make better menu decisions.
- Representative in Sale & Marketing department to present, up sale for Thai & Christian wedding and corporate group for MICE.

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