ตำแหน่ง IT Manager

บริษัท Culineur - School of Culinary Arts & Entrepreneurships under CPF Food Research & Development (Pre-Op

ที่อยู่บริษัท 622 Sukhumvit Rd, Khlong Tan, Khlong Toei, Bangkok 10110

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
 Promoted and supported the deployment of IT Service Management processes to all groups interacting with Problem Management, Change Management and Incident Management.
 Verified handover of IT and communication infrastructure meet the standard.
 Created, maintained and followed policies to improve internal services.
 Managed IT and engineer incidents, and provided immediate solutions to restore services as quickly as possible.
 Raised unresolved incidents/defects to appropriated contracts, followed up the schedule, and ensured proper maintenance.
 Kept users informed about their incidents’ status, and provided proper training.
 Responsible for procurement process on IT & engineer.
 Performed asset management on movement, operation, maintenance, renewal, and disposal.
 Performed KPI, and developed team on the direction, problem resolving, and guidelines.
 Raised / provided / supported user requests, and acted as a 1st tier for SAP support.

ตำแหน่ง IT Manager

บริษัท Mercure Bangkok Makkasan Hotel (Pre-Opening)

ที่อยู่บริษัท 1599 Kamphaeng Phet 7 Rd, Khwaeng Makkasan, Ratchathewi, Bangkok 10400

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
 Performed IT procurement, and asset management.
 Interacted and collaborated with other departments to pursue solutions on technical issues.
 Projected the system installation schedule with internal & external supports.
 Provided ongoing IT educations based on schedules and circumstance.
 Controlled and reviewed access privilege, control structure, and resources for users on systems/applications.
 Verified signal of network & telephone in guest rooms and office outlets.
 Reported to GM in regards of progress of IT project, annual operating budget, and cost saving opportunities.
 Maintained and managed all IT systems, and incidents via ITSM.
 Enhanced security via checklists, system reports, and authorized software tools to comply the standard and audit policy.

ตำแหน่ง Asst. IT Manager

บริษัท Le Meridien Bangkok Hotel

ที่อยู่บริษัท 40, 5 Thanon Surawong, Bangrak, Bang Rak, Bangkok 10500

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
 Configured & managed all computer systems, application and user provisioning, and supported for employees, contractors, consultants, and contact centers.
 Managed department duties and provided supports including after-hour support.
 Performed technical support either in person, company’s system portal and 3rd party support.
 Reviewed internal policies and standards to align with operation procedure.
 Led assigned IT projects on system installation, HW/SW migration, maintenance and upgrade.
 Monitored network and application performance to identify irregular activity.
 Reviewed and performed security controls and access management system via GPO / patch management / vulnerability scanner and etc.
 Performed incidents and asset management via Service Now tools.
 Performed and educated users on security awareness and best practices, PCI DSS, and change of application or system.
 Performed and system test, backup restoration, and system continuity.

สถาบัน ม.ราชมงคลสุวรรณภูมิ วิทยาเขตนนทบุรี

หลักสูตร CompTIA ITF+ / CompTIA A+ / CompTIA Cloud+ / CompTIA Project +

สถาบัน Software Park Thailand

หลักสูตร CompTIA Security+