- Plan and implement projects such as Robotic Process Automation (RPA), Real-Time Authentication (RTA) or mostly known as Voice Biometrics/Authentication, Workforce Management (WFM)
- Help define project scope, goals and deliverables
- Monitor and report on project progress
- Working closely with the sales team on proposals and pitches for business.
- Working closely and collaboratively with customers to devise effective solutions.
- Plan and implement projects
- Help define project scope, goals and deliverables
- Monitor and report on project progress
AIS
กันยายน 2558 - เมษายน 2561
Senior Operation Deployment Officer
- Create and distribute work instruction & service interact to AIS Touchpoint: Device Sales, After Sales, Fixed Broadband (AIS Fibre), Content & Application
- Improve working process for AIS Touchpoint.
- Conclude and define business condition to serve customers.
- Check product & Service readiness.
- Conclude and define FAQ and customer handling process.
- Problem solving and process improvement.
มกราคม 2554 - สิงหาคม 2558
Sales and Service / Digital Life Guru / Keyman
Selling AIS products. Problem solving about AIS product and service and mobile customers. Manage and improve working process for AIS Shop. Help staff team for customer handling.
Dash
กรกฎาคม 2552 - พฤศจิกายน 2552
IT Technical Support
- Monitor and maintain the computer systems.
- Problem solving issue users.
Fitness First
สิงหาคม 2551 - พฤศจิกายน 2551
Membership Consultant
- Selling point and introduce people to membership.
- Providing supportive services to members.
- Designing fundamental exercise program for members.
- Developing knowledge and skills continuously from Professional training course.