จังหวัด ตราด ()
อัตราค่าจ้าง N/A
อัตรา 1
รายละเอียดงาน
- Supports and directs the resorts Department Heads and employees in the overall running of the Resort by participating in decisions relating to hotel policy, philosophy, direction, goals and objectives and implementing them as directed
- Assists GM / Board of Directors to Direct and control operations through the Department Heads and employees to ensure that all day to day operational matters are handled on time and guest expectations are met.
- Ensure & maintain professionalism of all staff.
- Assists GM / Board of Directors to Oversee the quality, consistency and standards in the entire Resort and that they conform to the requisite standards and meet or exceed customer expectations.
- Makes all guests feel welcome by meeting all guests on arrival & departure.
- Interact actively with the guest by speaking with them at least twice a day, monitoring their program progress, actively sourcing for feedback and ensuring that their needs are met.
- Provide support to guests during their stay, answering their questions etc
- Ensures that all guests complaints & special requests are handled in a timely fashion & appropriately
- Works together with GM / Board of Directors to improve to increase revenue & occupancy.
- Ensure that VIPs, Media /Journalists are well taken care of
- Conducts the morning briefing and runs additional regular meetings and ad hoc meetings when GM / Board of Directors is away or on day off.
- Maintain up to date reports, statistics. Monitors the resorts costs, budget & revenues.
- Monitors the upkeep and cleanliness of the resort as well as the proper functioning of equipment in both front and back of house areas.
- Performs additional duties as directed by the GM / Board of Directors.
- Makes appropriate recommendations to GM / Board of Directors for the general improvement of the resort.
- Be polite and professional in any situation where the image or reputation of the hotel is represented.
- Be able to handle Site Inspection.
- Supervise FO Dept and RSVN.
- Help QC the food and service standards.
- Spot check arrival rooms with HK Mgr. and also vacant rooms to ensure our guestrooms are in good conditions.
- Spot check pre-booked schedule and guest bookings to ensure for accuracy
- Assist with on island marketing of the resort.
คุณสมบัติผู้สมัคร
สวัสดิการ
serviece charge, tip, commission, อาหาร 3 มื้อ , ที่พักห้องละ2คน, แบบฟอร์ม, ประกันสังคม,
สถานที่ปฏิบัติงาน
Kacha Resort and Spa, Koh Chang
วิธีการรับสมัครงาน
ตำแหน่งงานนี้บริษัทหยุดรับหรือ ปิดรับสมัครแล้ว
รายละเอียดบริษัท
www.kohchangkacha.com