Generate sales leads that develop into new customers
Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Set up new customer accounts
Process orders, forms, applications and requests
Organize workflow to meet customer timeframes
Direct re 21 เมษายน 2561
Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
Establish a system for the analysis of the effectiveness of all CRM programs.
Develop and implement CRM programs/activities to support company business.
Ensure that products and services offered through CRM activities are in compliance.
Track consumer behavior. Develop report and presentation to related parties.
Manage, control and maximize CRM budget.
Engage custome 21 เมษายน 2561
Performing office and administrative duties to assist executive management
Screening calls, managing calendars, making travel, meeting and event arrangements
File and retrieve documents and reference materials
Conduct research, collect and analyse data to prepare reports and documents
Arrange and co-ordinate meetings and events
Record, transcribe and distribute minutes of meetings
Monitor, screen, respond to and distribute incoming communications
Receive and interact wit 21 เมษายน 2561