Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bellboy, Driver and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
- Mainly responsible in preparation and process VISA, work permit, and other immigration matters for expatriates
- Purchase and monitor office supplies
- Maintain office facilities/utilities
- Provide general support for visitors
- Perform end-to-end recruitment
- Maintain and monitor employee info system
- Issue letters (e.g. salary verification, employment letter)
- Improve HR systems (e.g. generate new ideas)
- Handle benefits, welfare, employee relation activity
- Create empl