- experienced 10 years in IT Infrastructure / Network related with government agency
- Project Management, Budget Control, Cash flow
- Lead the teams that support IT operations teams
- Control and Tracking all Implementation Team and Monitor Subcontractor
- Control and Tracking all Maintenance (PM/CM) Team and Monitor Subcontractor
- Management Datacenter and IT Infrastructure
- Design, implement and maintain network infrastructure
- Meeting Costumers Expectation Within timeline
- Customer Relationship and Vendor Management.
- Plan schedule maintenance operations, oversee major incidents
- Develop strategies, processes and procedures to increase the efficiency of the operations team
- Plan resource allocatio, schedule maintenance operations
- Plan, maintain and administer the information systems and local area network in the branch to ensure the smooth running of the day-to-day operations including data storage management and security
- Ensure the smooth operation of hardware systems and perform routine system operations including data backup and keeping of daily/problem logs.
- Installation, maintenance and monitoring of the company’s system, hardware, software and local area network
- Provide support for system upgrades, file maintenance and installations where installations are carried out by vendors
- Support the organization’s system to resolve and prevent problems. Perform trouble shooting and act as an internal resource for system problems or unusual situations encountered
- Documentation support such as filing, the policy update support, the user manual updating, the internal approval documentation, and the user registration
- prepare report preventive maintenance and Corrective Maintenance (Annual or Monthly or weekly)
- Resolving any infrastructure issues (Hardware/Software) including incident management, problem management, root cause analysis as well as incident report
- Advises unit or sub-unit and may get involved to meet schedules or project deliverables or help to solve problems
- Provides expertise and team leadership for supporting end users by resolving IT issues related to the performance of IT hardware, software applications and communications.
- Responsible for maintaining of internal portal, systems and infrastructure, providing continuous improvement in all IT processes.
- Provides technical support to solve problems encountered on the field and training.
- Disseminate information on technical problems, need for equipment, need for software upgrading
and priorities.
- Ensure IT Infrastructure services provision including with system availability, stability, performance, and cost effectiveness for overall IT Infrastructure operations platforms regarding quality aspects, customer satisfaction level and key performance indicators.
- Ensuring cyber threat detection tools are maintained, reviewed and effective in detecting cyber threats.
- Implement installation and Maintenance Network security appliance (Firewall, Web Application Firewall, Sand Box, IPS, IDS, AntiSpam Mail, Web Gateway, DHCP, DNS, Proxy, Other)
- Implement installation and Maintenance Network Core Switch, Distribution Switch, Access Switch Router, (Switch Alcatel, Aruba, Cisco, Huawei, HP, 3Com, SMC)
- Implement installation and Maintenance Network Wireless LAN controller, Wireless Access Point
(Alcatel, Aruba, Cisco)
- Implement installation and Maintenance Server, ( IBM, Lenovo, Dall, HP, Sun Oracle, Windows Server, Linux, Unix, Oracle VM, VM Ware, Citrix,)
- Implement installation and Maintenance Server, Cloud Computing, (Private Cloud, Public Cloud)
- Implement installation and Maintenance Server, Storage Backup (San Storage, Nas Storage, Tape Backup, Storage Backup)
- Implement installation and Maintenance PABX, (Alcatel, Cisco)
- Implement installation and Maintenance Video Conference
- Implement installation and Maintenance CCTV
- Implement installation and Maintenance Cable LAN, Telephone, Fiber Optic
- Implement and Maintenance Personal Computers and Peripherals Equipments
- Service to troubleshoot problems using computer systems and Software Application
- Implement and Config Network Switch, Network Security
- Preventive Maintenance and Corrective Maintenance
- Inspect and solve Network Switch, Network Security
- Inspect and solve Server (Hardware, Software Application)
- Maintenance (Repair and Install Windows and Software Application)
- Implement installation and Maintenance Video Conference
- Implement installation and Maintenance CCTV
- Implement installation and Maintenance (Computer, Printer, Scanner)
- Implement installation and Maintenance Cable LAN, Telephone, Fiber Optic
- Implement and Maintenance Personal Computers and Peripherals Equipments
- Service to troubleshoot problems using computer systems and Software Application
- Performing technical support in office and training center.
- Install and Config Windows, Computer PC Desktop. Computer Pc Notebook, Printer. Scanner
- Install and config Windows Server 2003 (32 bit and 64 bit) including setup Proxy server, DNS DHCP, IPS,IDS,Firewall, install Windows update and setup RAID.
- Setup Lotus Notes/Domino version 8.0.2 training class
- Install and test new software such as Lotus Quickr version 8.1
- Install Lotus Traveler (Lotus Domino push mail for Windows Mobile 5,6 and Symbian)
- Install and setup Linux for both Ubantu and Redhat for running Domino server and setup Proxy server
- Remote Admin, Remote Desktop, VLC
- Antivirus : Office Scan, Trend Micro, Norton, NOD32
- Lotus Symphony : Microsoft Office Compatible
- Backup Software : Norton Ghost, Arconic backup software
- Tape backup : install and config tape backup for HP DDS-4
- VMWare : install VMWare for tesing Windwos, Linux, and software
- Trouble shooting and fixing computer hardware used in office
- Corrective Maintenance Computer Printer Scanner
- Install OS Windows, Software Application
- Maintenance of office equipment Network maintenance, Lan
- Maintenance of office equipment CCTV
- Provide advice on how to use with User
การตรวจติดตามระบบบริหารคุณภาพภายในองค์กร ตามมาตฐาน ISO 9001:2008
มิถุนายน 2555 ถึง มิถุนายน 2555
The American Information System Training Center
Professional Network Security and Firewall Configuration
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (พอใช้) อ่าน (พอใช้) เขียน (พอใช้)
ไทย 50 คำ/นาที อังกฤษ 50 คำ/นาที
รถยนต์ ,รถจักรยานยนต์ ,
• ด้านคอมพิวเตอร์
Proficient in Microsoft Windows, Microsoft Office, Internet, Command Computer ,My SQL ,Java , PLC, C Language ,Network System, Lan ,Lotus Notes R8, Lotus Domino8, Lotus Symphony, Lotus Quickr, Lotus Traveler, Norton Ghost, Acronic, Linux (Ubantu, Redhat) Cen OS, Oracle VM, Windows server, Vmware, Soft ware Application, Web Application
• ด้านระบบเครือข่าย
Proficient in Network Ethernet Switch Cisco, Alcatel, Huawei, 3Com, SMC, HP
Network Security, Firewall, Web Application Firewall, IDP, IPS, Antispam Mail, Web Gateway
Storage SAN, NAS, Tape Backup, PABX, VOIP, MDF, CCTV, UPS, Alrm Contron