-Coordinate with any concerned to ensure that the operations run smoothly for customer.
-Follow up all supporting documents about cargo.
-Coordinate with transit and destination to monitor shipments.
-Manage cargo sale report, daily and monthly report.
-Create booking in cargo spot system and confirm customer flight detail.
-Replying email and update shipment to the customer.
-Welcome passenger at the counter information appropriately as they arrive and depart.
-To provide all necessary information to passenger and make their journey easier and comfortable.
กุมภาพันธ์ 2558 ถึง สิงหาคม 2559
Passenger Service Agent
Bangkok Flight Service (BFS), Bangkok
Worldwide Flight Services Bangkok Air Ground Handling Co., Ltd.
777 Moo 1, Nong Prue, Bang Phli, Samut Prakan 10540, Thailand
สำหรับสมาชิกเท่านั้น
-Welcome passenger at the counter check in and check all necessary documents and arrange seat assignment, coordinate special meal and upgrade per request.
-Perform boarding gate , gate duties and assist passenger.
-Assist and provide flight information to passengers.
Reception at Aonang Silver Orchid Resort, Krabi
April 2014 July 2015
-Greet guest and efficiently complete the check in process including inputting and retrieving information from the computer, confirming guest details and selection of rooms.
-Demonstrate in-depth knowledge of the hotel including room details and rates, hotel services and facilities , promotion and the local area.
-Handle guest inquiries and requests promptly and courteously.
-Conduct guest check-out ensuring accurate accounting of room and service costs .