ตำแหน่ง Guest Service Officer

บริษัท ็Hyatt Regency Huahin

ที่อยู่บริษัท Huahin, Prachuab Khiri Khan

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Welcome guests as they check in and out and perform necessary services
- Assure front desk is manned and maintained at all times
- Review arrivals and departures
- Provide information to guests about hotel services and offers
- Respond and take action on guest complaints and problems
- Make a hotel reservation via email and over the telephone
- Special take care of the guest that stay at the executive floor

ตำแหน่ง Guest Service Superviser

บริษัท Radisson Suit Bangkok Sukhumvit

ที่อยู่บริษัท Sukhumvit 13, Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Oversee and supervise all duties performed by all Guest Service Agents
- Assisted the Front Office Manager in providing customer support to walk-ins
- Book appointments made via email and over the telephone
- Provide utmost support and friendly customer service

- Assign and instruct Guest Service Agents in details of work
- Observe performances and encourage improvements of staff
- Answer incoming calls and respond to guest’s requests
- Promote and advertise the hotel and brand-specific marketing programs